Customer Projects Executive

Eco-watch Limited; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK-based food service company is seeking a Customer Projects Executive to support the delivery of customer projects such as product sourcing and category management. Ideal candidates will have strong IT skills and experience in project management. The role is full-time, offering a range of benefits including 33 days of annual leave, life assurance, and training opportunities. Applicants should be organized, detail-oriented, and able to handle multiple priorities effectively.

Benefits

33 Days of annual leave

Life Assurance

Savings Scheme

Training & Development Opportunities

Discounted Staff Purchases

Auto-enrolment Pension Scheme

Health & wellbeing programme

Qualifications

• Strong IT and administration skills, with Excel proficiency essential.
• Excellent communication and stakeholder engagement skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Lead and support customer projects including product sourcing and launches.
• Maintain and manage the Commercial Project Tracker.
• Coordinate project meetings and stakeholder communications.

Skills

Strong IT skills

Excellent communication

Detail-oriented

Project management experience

Solutions-focused mindset

Tools

Excel

Job description

Pay: Up to £30,000.00 per year

Job Description

About Creed: At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top‑quality food products to chefs and caterers across the UK. As part of the Country Range Group, we've been making a difference in the food industry since 1972. With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We're proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you're looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

Role Details

As a Customer Projects Executive you will be supporting the successful delivery of customer projects from product sourcing and range reviews to menu changes and category management initiatives.

You’ll play a key role in driving business growth by ensuring projects are delivered on time, in full, and aligned with strategic goals. If you thrive in a fast‑paced environment, enjoy working cross‑functionally, and have a passion for delivering results, we’d love to hear from you.

Responsibilities

• Lead and support customer projects including: Product sourcing and launches, Range reviews, Menu changes, Category management initiatives
• Maintain and manage the Commercial Project Tracker
• Coordinate project meetings, updates, and stakeholder communications
• Collaborate with Sales and Buying teams to ensure project alignment with business objectives
• Drive continuous improvement and identify opportunities for automation
• Analyse project performance and contribute to commercial KPIs
• Provide cover for the Customer Projects Manager when required
• Promote food safety, data integrity, and ESG goals across all activities

Ideal Candidate

• Strong IT and administration skills (Excel proficiency essential)
• Excellent communication and stakeholder engagement skills
• Highly organized, detail‑oriented, and able to manage multiple priorities
• Commercially aware with a solutions‑focused mindset
• Experience in project management, customer service, or executive support roles
• Ability to work autonomously and take ownership of projects

Desirable

• Experience in the foodservice sector or similar operational environment
• Familiarity with project management principles and large‑scale customer projects

Work Schedule

Monday - Friday 8:30am‑5:00pm

Benefits

33 Days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto‑enrolment Pension Scheme, Online Discounts Package and many more.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

Job Type: Full‑time

Additional Benefits

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On‑site parking
• Referral programme
• Store discount