Customer Operations Specialist

DFS; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company is seeking an administrator to handle customer data and ensure compliance with data protection policies. The ideal candidate will have strong experience in supply chain administration, excellent communication skills, and proficiency in G Suite. Responsibilities include arranging customer deliveries, maintaining confidentiality, and supporting operational needs. The role requires a proactive attitude and the ability to work in a fast-paced environment.

Qualifications

• Previous experience in supply chain or logistics administration is required.
• Strong attention to detail and accuracy in data entry.
• Excellent organisational and time management skills.

Responsibilities

• Ensure customer data is handled securely and comply with data protection policies.
• Maintain confidentiality of each brand’s business.
• Arrange timely delivery to customers through the internal network.
• Provide accurate information to customers and colleagues.

Skills

Customer experience delivery

Data analysis

Communication skills

Problem-solving

Team collaboration

Multi-tasking

Tools

G Suite

Office productivity tools

Job description

A leading logistics company is seeking an administrator to handle customer data and ensure compliance with data protection policies. The ideal candidate will have strong experience in supply chain administration, excellent communication skills, and proficiency in G Suite. Responsibilities include arranging customer deliveries, maintaining confidentiality, and supporting operational needs. The role requires a proactive attitude and the ability to work in a fast-paced environment.