Customer Migrations Executive (HCM)

IRIS Software Group; Slough, Wigan, Leeds; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading software company in the UK is looking for a Customer Migrations Executive to manage customer journeys from legacy products to new SaaS solutions. The ideal candidate will possess a degree and experience in software sales, ensuring customers derive maximum value while managing revenue retention and growth. Responsibilities include overseeing the migration lifecycle, producing performance reports, and promoting products. This role offers opportunities for progression in a supportive and award-winning culture.

Benefits

Opportunities for progression

Award-winning culture

Great Place to Work certifications

Qualifications

• Educated to degree level.
• Experience in software sales is highly desirable.
• Confident and effective presenter, including at senior level.
• Strong IT and software application skills.
• Professional, consultative, and customer-focused approach.
• Highly organised with a structured selling methodology.
• Self-driven with strong commercial acumen.
• Collaborative team player with a positive mindset.

Responsibilities

• Manage the full customer migration lifecycle from legacy platforms to new SaaS solutions.
• Retain and grow revenue across your customer portfolio.
• Support customers to ensure they derive maximum value from IRIS offerings.
• Engage with customers through both inbound and outbound communication to guide them through migrations.
• Proactively promote and sell the benefits of the IRIS product portfolio.
• Produce weekly performance reports for the Migrations Manager.
• Identify and close opportunities to sell additional products during the migration process.
• Generate high-quality leads and referral opportunities.
• Collaborate effectively with the wider commercial team and cross-functional departments.

Skills

Software sales experience

Strong IT and software application skills

Confident presenter

Customer-focused approach

Commercial acumen

Organisational skills

Collaborative team player

Education

Degree level education

Job description

About the Role

We have an exciting opportunity for a Customer Migrations Executive to join our Customer Migrations team. In this role, you will manage the end-to-end customer journey as clients transition from legacy products to our new SaaS solutions.

You will take ownership of a defined customer group, ensuring they receive a seamless migration experience while maximising their value from the IRIS product suite. Your success will be measured on revenue retention and growth, and your approach will be structured, organised, and commercially focused.

Key Responsibilities

Manage the full customer migration lifecycle from legacy platforms to new SaaS solutions.

Retain and grow revenue across your customer portfolio.

Support customers to ensure they derive maximum value from IRIS offerings.

Engage with customers through both inbound and outbound communication to guide them through migrations.

Proactively promote and sell the benefits of the IRIS product portfolio.

Produce weekly performance reports for the Migrations Manager.

Identify and close opportunities to sell additional products during the migration process.

Generate high-quality leads and referral opportunities.

Collaborate effectively with the wider commercial team and cross-functional departments.

What you’ll bring :

Educated to degree level.

Experience in software sales is highly desirable.

Confident and effective presenter, including at senior level.

Strong IT and software application skills.

Professional, consultative, and customer-focused approach.

Highly organised with a structured selling methodology.

Self-driven with strong commercial acumen.

Collaborative team player with a positive mindset.

Why join IRIS Software Group?

• Join one of the largest privately held software companies in the UK
• Award winning culture, a certified Great Place to Work in multiple categories year on year
• Real opportunities for progression through a clearly defined career framework and constant development options

Please note : We may close the role early due to a high volume of applications so please apply as soon as possible in order to ensure you are considered.