Customer-Focused Optical Assistant | Growth & Training

Boots Opticians; Wigan; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading optician retailer in Wigan is seeking an Optical Assistant to engage with customers and assist in their optical needs. This role involves providing exceptional customer care, conducting pre-screening activities for eye tests, and supporting aftercare services. Ideal candidates have a passion for service and a willingness to learn. The position includes industry-leading training and a variety of employee benefits, creating a rewarding work environment focused on inclusivity and personal development.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Experience in a retail or clinical environment can be beneficial.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading optician retailer in Wigan is seeking an Optical Assistant to engage with customers and assist in their optical needs. This role involves providing exceptional customer care, conducting pre-screening activities for eye tests, and supporting aftercare services. Ideal candidates have a passion for service and a willingness to learn. The position includes industry-leading training and a variety of employee benefits, creating a rewarding work environment focused on inclusivity and personal development.