Customer Experience & Vehicle Logistics Advisor

Halo Accident Repair Centre Ltd; Bournemouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading accident repair group is seeking a Customer Journey Specialist in Bournemouth. This role includes managing site administration, inspecting vehicles, and providing exceptional customer service. The ideal candidate will possess a full UK driving license and demonstrate self-motivation along with strong organizational skills. The position offers a competitive salary and various employment benefits, ensuring a supportive environment for professional growth.

Benefits

Accredited Living Wage Employer

Employee assistance programme

Health and wellbeing apps

Cycle scheme

Gym discounts

Retail and restaurant discounts

Life Insurance

Health Insurance

25 days holiday plus public holidays

Opportunities for career progression

Qualifications

• Self-motivated and enthusiastic with a keen eye for detail.
• Ability to complete work from start to finish within the time frame given.
• Capable of liaising with customers and complete administrative duties.

Responsibilities

• Inspect vehicles and assess damage, taking clear photos.
• Liaise with customers and plan logistics effectively.
• Maintain a clean working area and adhere to health and safety.

Skills

Self-motivated

Organised

Attention to detail

Team player

Education

Full UK Driving License

Job description

A leading accident repair group is seeking a Customer Journey Specialist in Bournemouth. This role includes managing site administration, inspecting vehicles, and providing exceptional customer service. The ideal candidate will possess a full UK driving license and demonstrate self-motivation along with strong organizational skills. The position offers a competitive salary and various employment benefits, ensuring a supportive environment for professional growth.