Customer Experience Sales Executive

Office Angels; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Experience Sales Executive in Hove/Portslade. The role involves delivering exceptional customer service, handling inquiries, managing orders, and resolving complaints. Ideal candidates will have a background in customer service and strong communication skills. The company offers competitive salary, bonuses, and various perks, including hybrid working options.

Benefits

Hybrid working options

Dog-friendly office

Wellbeing support

Increased holiday allowance for long service

Career progression opportunities

Qualifications

• Previous experience in a customer service or sales role.
• Ability to manage customer inquiries and provide effective solutions.
• Strong communication and interpersonal skills.

Responsibilities

• Handling customer inquiries via phone, email, or chat.
• Managing orders and ensuring timely delivery.
• Addressing and resolving customer complaints.

Skills

Customer support skills

Communication skills

Problem-solving abilities

Job description

Job Title : Customer Experience Sales Executive

Location : Hove / Portslade

Contract Type : Permanent

Annual Starting Salary : £26,000 + team-target based bonus

Working Pattern : Monday to Friday 9am - 5pm Full Time in the office

Office Angels are seeking Customer Experience Sales Executive to join an established and expanding organisation. This is an exciting opportunity to join a thriving team environment and deliver exceptional customer service across various channels. With increased demand and continued growth, our client is dedicated to creating a positive and memorable customer journey.

At our client's organisation, they offer a range of fantastic perks and benefits such as hybrid working options, a dog-friendly office, and dedicated wellbeing support. Additionally, they value their employees' commitment and offer an increased holiday allowance for long service, along with ample opportunities for career progression and ongoing development.

Responsibilities

• Customer Support: Handling customer inquiries via phone, email, or chat, resolving issues, and providing information about products or services.
• Order Processing: Managing orders, ensuring accurate and timely delivery, and handling any issues related to orders.
• Complaint Resolution: Addressing customer complaints, finding solutions, and following up to ensure the issues are resolved satisfactorily.
• Customer Relationship Management: Building and maintaining …