Customer Experience Host & Front Desk Administrator

Seetec Business Technology Centre; Bristol; On-site; GBP 26,000; Full time

Job summary

A leading employability services provider in Bristol is hiring a Customer Experience Host to be the first point of contact for customers. The role involves delivering excellent service, managing reception, and supporting Employment Advisers. Candidates should have experience in customer service, strong communication skills, and GCSEs in English and Maths. The company offers a competitive salary of £25,877.40 p.a., 25 days annual leave, and other attractive benefits.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme

Health Insurance Allowance

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Access to retail discounts

Refer a Friend Scheme

Qualifications

• Proven experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Manage reception area and deliver welcoming service.
• Support Employment Advisers and document participant information.

Skills

Customer service experience

Communication skills

Organizational skills

IT literacy

Teamwork

Education

GCSEs in English and Maths at Grade C or above

Tools

MS Office

Microsoft Teams

Job description

A leading employability services provider in Bristol is hiring a Customer Experience Host to be the first point of contact for customers. The role involves delivering excellent service, managing reception, and supporting Employment Advisers. Candidates should have experience in customer service, strong communication skills, and GCSEs in English and Maths. The company offers a competitive salary of £25,877.40 p.a., 25 days annual leave, and other attractive benefits.