Customer Development Manager

STARK Building Materials UK; Dereham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading building materials distributor in the UK is seeking a Business Development Manager to drive new business and strengthen customer relationships. The successful candidate will manage territory effectively and optimize sales processes. They will join a diverse team committed to exceptional service in a dynamic environment. Interested candidates should be proactive and skilled in solution selling, with a focus on customer engagement and profitability.

Benefits

Competitive Basic Salary

Bonus

Pension

33 days holiday per year

Qualifications

• Proven experience in business development or sales.
• Strong interpersonal skills to build relationships.
• Ability to manage multiple accounts and projects.

Responsibilities

• Identify and target potential customers.
• Build and maintain relationships with customers.
• Track customer interactions in the CRM system.
• Conduct site visits and product demonstrations.

Skills

Customer Relationship Management

Sales Growth

Solution Selling

Territory Management

Effective Communication

Job description

Overview

Jewson part of Stark Group are a leading building materials distributor in Northern Europe, and they are on the hunt for an Business Development Manager who is passionate about great service like they are.

As a Business Development Manager, you will be at the forefront of our business growth. Your key responsibility will be to drive new business, retain existing customers, and maximise profitability through proactive engagement, solution selling, and effective territory management.

Responsibilities

• New Business Development: Identify and target potential customers, converting leads into lasting partnerships.
• Customer Relationship Management: Build and maintain strong relationships with existing customers, ensuring their needs are met while increasing sales opportunities.
• Onboarding & Activation: Ensure new customers are seamlessly onboarded and maximised within their first 13 weeks.
• Sales Growth & Margin Optimisation: Increase customer spend, identify upselling and cross-selling opportunities, and optimise pricing strategies.
• Sales Process & CRM Management: Accurately track customer interactions and sales activities in our CRM system to enhance efficiency and customer experience.
• Customer Engagement: Conduct regular site visits, product demonstrations, and presentations to build rapport and showcase our value.
• Collaboration: Work closely with internal teams, including the Customer Contact Centre and branch sales teams, to deliver the best customer experience.

Package

Competitive Basic Salary + Bonus + Pension + 33 days holiday per year plus much more.

About Stark Group & Inclusion

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

What\'s next

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.