Customer Compliance Agent

Certain Advantage; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading e-commerce business in Manchester is seeking a Customer Compliance Agent to assist in customer verification and documentation. This temp role requires strong organizational and communication skills, alongside the ability to thrive in a fast-paced environment. The ideal candidate is results-oriented and enjoys engaging with clients. Offering £13.00 per hour with a 40-hour work week, this is a great opportunity for those looking to grow in the field.

Qualifications

• Previous experience in customer service or sales is advantageous but not essential.
• Exceptional verbal and written communication skills.
• Confident people that enjoy talking to people.
• Results-oriented with a proven history of meeting or exceeding sales targets.

Responsibilities

• Building relationships with new and existing partners.
• Making a high volume of outbound calls to clients to verify client ID and proof of address.
• Uploading documents onto company in-house system.

Skills

Communication skills

Attention to detail

CRM software proficiency

Results-oriented

Job description

Customer Compliance Agent

Certain Advantage is hiring for a Customer Compliance Sales Agent based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 3 months work, possibly longer.

The Company

We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work.

The Role :

We’re looking for an enthusiastic and proactive Customer Compliance Sales Agent to join their existing team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you!

Key Responsibilities

• Building relationships with new and existing partners
• Making a high volume of outbound calls to clients to verify client ID and proof of address
• Uploading documents onto company in-house system

£13.00 an hour. Shifts are working 10am-6.30pm and 11am-7.30pm Monday to Friday (40 hours a week)

Start date Monday 22nd September 2025

The Individual

• Previous experience in customer service or sales is advantageous but not essential.
• Exceptional verbal and written communication skills.
• Confident people that enjoy talking to people
• Attention to detail
• Results-oriented with a proven history of meeting or exceeding sales targets.
• Capable of working independently as well as collaboratively within a team.
• Proficient in using CRM software

Working with Certain Advantage

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