Customer-Centric Banking Advisor – Training & Growth

Metro Bank; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable bank in Guildford is looking for a banking representative to enhance customer interactions and deliver exceptional service. You will be part of a dynamic team, focusing on customer needs and maintaining compliance with regulations. This full-time position offers competitive compensation, extensive training, and opportunities for career advancement. Ideal candidates will have great customer service skills and attention to detail.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Profound understanding of the risks associated with the role and their implications.

Responsibilities

• Provide exceptional service by understanding customer needs.
• Prioritise tasks against changing customer demand.
• Keep up with regulatory and non-regulatory training.

Skills

Customer relationship building

Attention to detail

Understanding of financial risks

Computer skills

Customer service experience

Job description

A reputable bank in Guildford is looking for a banking representative to enhance customer interactions and deliver exceptional service. You will be part of a dynamic team, focusing on customer needs and maintaining compliance with regulations. This full-time position offers competitive compensation, extensive training, and opportunities for career advancement. Ideal candidates will have great customer service skills and attention to detail.