Customer Care Technician – New Build Housing

Kitson Associates; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kitson Associates is seeking a skilled Customer Care Technician to deliver exceptional after-sales support across Weston-Super-Mare and Bristol. This hands-on role involves problem-solving and customer interaction, essential for maintaining quality service and customer satisfaction. Ideal candidates should be flexible, multi-skilled, and experienced, ensuring every customer feels valued.

Benefits

Company van included

Equal Opportunities Employer

Qualifications

• Full UK driving licence required.
• Experience in maintenance or snagging preferred.
• Solid understanding of NHBC Standards and LABC Regulations essential.

Responsibilities

• Provide after-sales support and fix defects.
• Tackle maintenance tasks to ensure customer satisfaction.
• Follow health and safety guidelines while working.

Skills

Problem Solving

Customer Service

Multi-skilled

Job description

Kitson Associates is pleased to share a new opportunity for a skilled and enthusiastic Customer Care Technician to join a 5-star housebuilder. This is a field-based role covering Weston-Super-Mare to Bristol.

In this hands-on role, you'll provide top-notch after-sales support—fixing defects, tackling maintenance tasks, and making sure every customer feels valued.

Every day is different, so being multi-skilled with a solid understanding of NHBC Standards and LABC Regulations is essential.

Health & Safety is a priority—you'll follow all guidelines to keep yourself and others safe.

We're looking for someone who takes pride in their work, loves solving problems, and is great with people. If you've worked in maintenance or snagging before, you’ll fit right in.

Skills and Experience

• A full UK driving licence is a must, and a company van is included.
• Flexibility to travel across the area is important.
• Experience working for a developer

For more information, please apply with an up to date CV to Becky Kitson at Kitson Associates.

If you do not hear back within 3days, unfortunately, your application was not shortlisted for this particular position on this occasion.

Kitson Associates is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs