Customer Care & Team Support (Part‑Time)

Co-op; Whitland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail organization is looking for a Customer Team Member in Whitland. Responsibilities include providing great customer service, supporting colleagues, and ensuring store compliance. The ideal candidate should have strong people skills and a flexible approach to work. This part-time role offers competitive pay and various employee perks including discounts, a pension scheme, and paid training.

Benefits

30% discount on all Co-op products

Pension scheme with up to 10% employer contributions

Wagestream for early access to pay

31 days of holiday

Virtual healthcare services

24/7 employee assistance

Full, paid training

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Flexible to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support store colleagues to solve problems for customers.
• Ensure store safety and compliance with legal standards.
• Introduce new products and services effectively.
• Engage with the local community.

Skills

Customer care

People skills

Problem solving

Flexibility

Job description

A leading retail organization is looking for a Customer Team Member in Whitland. Responsibilities include providing great customer service, supporting colleagues, and ensuring store compliance. The ideal candidate should have strong people skills and a flexible approach to work. This part-time role offers competitive pay and various employee perks including discounts, a pension scheme, and paid training.