Customer Care Specialist — Hybrid Career Growth

Lloyds Banking Group; England; On-site; GBP 31,000; Full time

Job summary

A leading banking institution in the United Kingdom is seeking a full-time customer service professional to engage face-to-face with customers in Chatham, Gravesend, and Dartford. The role offers a starting salary of £25,000, with the potential to earn more through skill development. Ideal candidates will be people-oriented and eager to grow within a supporting and diverse environment. Benefits include a generous pension, private medical care, and ample holidays.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Discounted shopping

22 days’ holiday plus bank holidays

Wellbeing initiatives

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships with customers.
• Commitment to deliver on promises and exceed customer expectations.

Responsibilities

• Provide face-to-face support to customers in branches.
• Learn about products and services to assist customers effectively.
• Transition into other customer service roles as opportunities arise.

Skills

People skills

Relationship building

Empathy

Integrity

Team collaboration

Job description

A leading banking institution in the United Kingdom is seeking a full-time customer service professional to engage face-to-face with customers in Chatham, Gravesend, and Dartford. The role offers a starting salary of £25,000, with the potential to earn more through skill development. Ideal candidates will be people-oriented and eager to grow within a supporting and diverse environment. Benefits include a generous pension, private medical care, and ample holidays.