Customer Care Pro - Weekdays, Office-Based Training

Venatu Consulting Ltd; Lincoln; On-site; GBP 26,000; Full time

Job summary

A recruitment consultancy in Lincoln is seeking a Customer Care Advisor to join their team. The role offers a salary of £25,747 per annum, with no weekend or evening shifts. The ideal candidate will have experience in customer service and excellent communication skills. This position is permanent and full-time, requiring daily commuting to Barton-upon-Humber. Benefits include a quarterly bonus, onsite gym, and career progression opportunities.

Benefits

Health & discount platform

Full supportive training

EE discount

Staff discount

Eye care vouchers

Free onsite gym

Free onsite parking

Complimentary refreshments

Two subsidised canteens

Employee of the Month awards

Qualifications

• Experience in customer service (call centres, retail, hospitality, etc.) is required.
• Must have experience working towards targets.
• IT literate and proficient in Microsoft.

Responsibilities

• Handle customer enquiries and provide appropriate solutions.
• Maintain accurate records of customer interactions.
• Proactively resolve customer queries.
• Build and maintain relationships.

Skills

Customer service experience

Excellent communication skills

IT literacy

Organizational skills

Job description

A recruitment consultancy in Lincoln is seeking a Customer Care Advisor to join their team. The role offers a salary of £25,747 per annum, with no weekend or evening shifts. The ideal candidate will have experience in customer service and excellent communication skills. This position is permanent and full-time, requiring daily commuting to Barton-upon-Humber. Benefits include a quarterly bonus, onsite gym, and career progression opportunities.