Customer Assistant

Lidl; Verwood; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Verwood seeks a Customer Assistant to provide excellent service and maintain store operations. Responsibilities include helping customers, managing deliveries, and keeping the store organized. The position offers an hourly pay rate of £13.00 - £13.95, with additional rates for bank holidays and nights. Benefits include 30-35 days holiday and a pension scheme. Ideal candidates possess great customer service skills and the ability to work flexibly. Join us to contribute to a dynamic retail environment.

Benefits

30-35 days holiday

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• Drive and passion to contribute to store success.

Responsibilities

• Help customers with questions and requests.
• Work deliveries efficiently as they arrive.
• Provide excellent customer service.
• Maintain the bakery by baking fresh goods.
• Merchandise Non-Food products.

Skills

Customer service skills

Experience in a fast-paced environment

Flexibility in scheduling

Positive attitude

Teamwork

Job description

Summary

£13.00 - £13.95 per hour | 30 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming, and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non‑Food or Bakery Specialist.

What you’ll do

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non‑Food products

What you’ll need

• Experience working in a fast‑paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

• 30-35 days holiday (pro rata)
• 10% in‑store discount
• Pension scheme
• Enhanced family leave
• Long service award

  We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

  If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

  Employment Conditions

  Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.