Customer Assistant

LIDL; Eltham; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A well-known supermarket chain is seeking a Customer Assistant in Eltham. In this role, you will be responsible for helping customers, handling deliveries, and maintaining stock levels. The ideal candidate will have excellent customer service skills and experience in a fast-paced environment. Benefits include competitive pay, holiday entitlement, and opportunities for advancement within the company. Join a supportive team dedicated to providing exceptional service.

Benefits

30-35 days holiday

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.

Responsibilities

• Help customers with their questions, queries and requests.
• Efficiently work deliveries as they arrive in-store.
• Proactively keep the bakery topped up by baking fresh goods.

Skills

Excellent customer service skills

Experience in a fast-paced environment

Flexibility

Positive approach

Drive and passion

Job description

Customer Assistant

Lidl GB, LON-Eltham, London

£26,375 per year - estimated?

NEW

£14.35 - £14.65 per hour | 20 to 25 hour contract | 30‑35 days' holiday (pro rata) | 10% in‑store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

We are hiring for both our Eltham and Catford branches! Interviews will be held jointly, and you may be placed at either location (SE9 1TQ or SE6 2DE) upon hiring.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and ensuring every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here – you could even become a Freshness, Non‑Food or Bakery Specialist.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non‑Food products

Qualifications

• Experience working in a fast‑paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

Benefits

• 30‑35 days holiday (pro rata)
• 10% in‑store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Please note your employment is conditional upon the Company's receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.