Customer Advisor

Pavers Shoes; Horsham; On-site; Part time

Job summary

Pavers Shoes recherche un Customer Advisor part-time pour rejoindre l'équipe de Hilliers Garden Centre à Horsham. Ce rôle offre une opportunité de travailler dans un environnement convivial, où vous aiderez les clients avec des conseils sur les produits tout en atteignant des objectifs de vente. La formation complète sera fournie et des avantages tels qu'une remise généreuse sont inclus.

Benefits

Remise pour les employés

Droit aux congés qui augmente avec l'ancienneté

Pension d'entreprise

Accès au Pavers Foundation

Accès à la Pavers Academy

Accès à des services de bien-être et aide financière

Qualifications

• Expérience précédente en tant qu'assistant de vente ou dans un environnement de soins aux clients est souhaitable.
• Attitude positive et comportement approprié sont essentiels.

Responsibilities

• Conseiller les clients sur les soins des chaussures et les accessoires.
• Atteindre des KPI quotidiens tout en maintenant une attitude positive.
• Supporter l'entretien des normes du magasin.

Skills

Customer Service

Sales

Teamwork

Adaptability

Job description

Social network you want to login/join with:

Are you passionate about achieving sales targets and finding just the right products for customers?

Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.

You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!

We have a part-time Customer Advisor opportunity to join our Pavers team in Hilliers Garden Centre, Horsham on an 8-hour contract over 2 days per week.

You’ll need good availability as the role will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Customer Advisor

£11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)

Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Customer Advisor

• Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
• Be self-aware, being able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Support the maintenance of store standards, product placements, and stockroom