CTAC Admin Assistant

NHS National Services Scotland; Melrose; On-site; GBP 40,000 - 60,000; Full time

Job description

Overview

• OUR VALUES IN ACTION
• Care and Compassion • Quality and Teamwork • Dignity and Respect • Openness, honesty and responsibility
• Fixed Term position until 31/03/2026

Responsibilities

• to answer the telephone
• to book appointments
• to greet patients
• to support colleagues across the wider Community Treatment and Care service (CTAC)

Hours, location and travel

• The P&CS Hub operates Monday to Friday, 08:00 – 17:00.
• Various hours are available, from part time hours up to a 36 hours per week.
• These roles are based in NHS Borders admin hub at Newstead but occasional travel may be required to other admin bases across the Borders.

Training and contact

• Training will be provided.
• For informal enquiries, please contact our team of P&CS Admin Hub supervisors by e-mailing [e-mail]

Salary note

Please note: the salary quoted is for full-time hours (37 hrs per week). For appointments to part-time hours, the salary will be pro-rata.

Criminal records and right to work

• Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit Disclosure Scotland Changes.
• To work in the United Kingdom, there is a legal requirement to demonstrate permission to work in the country. NHS Scotland Boards will check entitlement to work for a preferred candidate and it can be evidenced through various routes including specific types of visa as well as EU settled and pre-settled status. See GOV.UK for more details. Some posts may offer sponsorship via a UK Skilled Worker/Health & Care Worker Visa where applicable and if the employer is a licensed Sponsor and salary meets the minimum threshold.
• It is essential that you have checked you either already have the appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

Equality and eligibility

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.