Cruise Specialist

Travel Trade Recruitment Limited; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading travel recruitment agency is seeking experienced Cruise Consultants to work from home. Candidates will manage sales calls, design tailor-made cruise holidays, and aim to exceed sales targets for competitive commission. Essential qualifications include 3 years in cruise sales, GDS proficiency, and the ability to provide exceptional customer service. This role offers a competitive salary of £28,000 along with uncapped commission and a flexible work schedule without late nights or Sundays.

Benefits

Competitive salary

Uncapped commission

Fully home-working

Qualifications

• Minimum of 3 years' experience as a cruise specialist.
• Proven ability to meet/exceed sales targets.
• Experience using a GDS, preferably Galileo.

Responsibilities

• Handle incoming sales calls for worldwide cruise holidays.
• Provide advice about destinations and cruise options.
• Convert enquiries into confirmed bookings.
• Reach sales targets to earn commission.

Skills

Sales expertise

Customer service

GDS experience (Galileo)

Knowledge of cruise industry

Client relationship building

Job description

Overview

One of the UK's largest independent tour operators and cruise agents is expanding its team of home‑working Cruise Consultants. You will handle incoming sales calls from various travel trade partners and direct customers, putting together tailor‑made cruise holidays including river, luxury and expedition cruising. Competitive basic salary, uncapped commission and the flexibility to work from home – no late nights or Sundays.

JOB DESCRIPTION

• Take enquiries over the phone and email for worldwide cruise holidays.
• Offer expertise, advice and knowledge to travel agent partners and customers about destinations, cruises, airlines and ground arrangements.
• Switch selling to different dates or cabins and provide packages that are "tailor‑made" to suit the individual needs of our clients.
• Convert sales enquiries into confirmed bookings.
• Reach and exceed sales targets to earn commission.
• Take advantage of opportunities and up‑sell whenever possible.

EXPERIENCE REQUIRED

• Proven ability to meet/exceed sales targets while ensuring high levels of customer service.
• Minimum of 3 years' experience as a cruise specialist.
• Experience using a GDS, preferably Galileo.
• Knowledge of cruise and the travel industry.
• Confident, professional, friendly approach to building client rapport and forging long‑lasting relationships.
• Knowledge/experience of worldwide travel.
• Thrive in periods of pressure.
• Ability to manage multiple software applications.

THE PACKAGE

• A competitive starting salary of £28,000 + uncapped commission.
• Fully home‑working.
• Remote training.

HOURS

• Monday - Friday: 9am - 5:45pm.
• Saturday: 9am - 5pm (2 Saturdays per month with a day off in lieu).
• No bank holidays or Sundays.

INTERESTED?

Please follow the instructions to apply attaching your CV. For any further information please call or email. If this role is not quite right, but you have travel industry experience and are keen to find a new opportunity, please do send your CV – we may have something else that could be perfect for you! Know someone else who might be in travel industry opportunities? Please share our detail.