Cross Network Product Owner

Inpost; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics firm is seeking a Cross Network Product Owner in the United Kingdom. This role entails management responsibility for Solution Analysts and ownership of the full product life cycle for enhancing international products. The successful candidate will excel in a fast-paced environment, improving cross-network services through innovative solutions while ensuring collaboration among commercial, operations, and IT teams. Competitive benefits include enhanced annual leave, health care, and a hybrid working model.

Benefits

Enhanced Annual Leave

Vitality Health Care

Work from Anywhere

Enhanced Parental Leave

Rail Loan

Volunteering Days

Hybrid Working

Bring Your Dog to Work Day

Qualifications

• Strong experience in a Product Owner or similar role, ideally in logistics or e-commerce.
• Proven ownership of the end-to-end product lifecycle.
• Comfortable working in Agile or hybrid environments.

Responsibilities

• Manage the full product life cycle from requirements to delivery.
• Develop and enhance international services across markets.
• Liaise with stakeholders for product performance improvements.

Skills

Product lifecycle ownership

Stakeholder management

Agile working

People management

Problem solving

Cross-functional teamwork

Education

Certification in Product Management or Agile

Job description

The Cross Network Product Owner is a new position within the Cross Network Team. You will have management responsibility for Solution Analysts and will have ownership of the full product life cycle from business requirements gathering to design, delivery, performance and improvement of InPost’s International products. The aim of the role is to define, build and deliver to the business, cross network (XN) products boosting volume, profit and growth for InPost International business. The cross‑network product and solutions team is responsible for documentation and communications around the XN product, including product development and change management principles. Qualifications in these areas are beneficial but not a must.

Responsibilities

• A new international service to be rolled out across all our markets
• A change to the existing offer that enhances SLA or reduces cost
• Entering a new market via partnership
• Providing a customs clearance solution
• Adding features in line with the company strategy like increased communications or brand loyalty
• Feeding into the Cross Network roadmap and ensuring all relevant parties are aligned to deliver against it
• Scoping and mapping the business solution designs for Cross Network partnerships
• Benchmarking other markets for competitor service and coverage using qualitative and quantitative analysis
• Utilizing and improving product processes between InPost Group business units with a shared goal of Cross Network expansion
• Working with technology teams to capture user requirements and drive the design of quality technical solutions that support new or XN products in development
• Managing a core team of analysts through coaching, motivating and personal competencies to deliver the key development and maintenance objectives
• Coordinating team activities aimed at process optimization and the introduction of innovative logistics solutions
• Ensuring the successful delivery of product vision, roadmap realization, prioritization, and the overall lifecycle of the product portfolios
• Liaising around product performance with all key stakeholders, particularly the market commercial teams and managing the continuous improvement of the product via suitable ticketing and escalation processes
• Building and maintaining relationships with any relevant external partners and other departments within the organization

We’re looking for people who are ready for a fast‑paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently and do them brilliantly.

Qualifications

• Strong experience in a Product Owner, Product Manager, or similar role, ideally within logistics, e‑commerce, or international services
• Proven ownership of the end‑to‑end product lifecycle, from requirements through delivery and continuous improvement
• Experience delivering complex, cross‑functional products across multiple teams, systems, or markets
• People management experience, including coaching and development of analysts or product team members
• Ability to translate business needs into clear product and technical requirements
• Strong stakeholder management skills, acting as a bridge between Commercial, Operations, IT, Finance, and Customer Service
• Comfortable working in Agile or hybrid delivery environments
• Experience with international logistics, cross‑border services, or partnerships
• Exposure to customs, international trade, or regulatory environments
• Formal training or certification in Product Management, Agile, or Change Management

Benefits

• Enhanced Annual Leave – 26 days plus the option to buy additional days per year.
• Vitality Health Care – top‑notch health coverage.
• Work from Anywhere – 4 weeks per year of remote work abroad.
• Enhanced Parental Leave – support during family moments.
• Rail Loan – purchase an annual season ticket, expense it through InPost expenses and enjoy an interest‑free repayment over the year.
• Volunteering Days – a paid day to make a difference in your community.
• Hybrid Working – role suitability dependent – 3 days per week in the office.
• Bring Your Dog to Work Day – every Friday.

At InPost we hire awesome people who aren’t afraid to bring ideas to the table, to make mistakes, and challenge the norm. We love to reward our people for the great work they do and create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.