CRM Product Leader: Dynamics 365 for Growth & Adoption

SF Recruitment (Tech); Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Dynamics 365 CRM Product Owner in Manchester to lead and evolve their CRM platform. The successful candidate will act as the bridge between business stakeholders and IT, driving user adoption and delivering measurable business value. The role offers a hybrid working model with flexibility, and the opportunity to make a positive impact across a fast-growing organization.

Benefits

Flexible hybrid working

Collaborative culture

Excellent overall package

Qualifications

• Experience owning or leading a CRM platform from a product perspective.
• Confidence engaging with senior stakeholders.
• Familiarity with Microsoft ecosystem including Dataverse.

Responsibilities

• Own the CRM product roadmap and prioritization.
• Drive user adoption and engagement across the organization.
• Work closely with business leaders to understand needs.

Skills

Strong functional experience with Dynamics 365 CRM

Driving user adoption and data quality

Engaging senior stakeholders

Tools

Dynamics 365

Power Platform

Job description

A leading recruitment agency is seeking a Dynamics 365 CRM Product Owner in Manchester to lead and evolve their CRM platform. The successful candidate will act as the bridge between business stakeholders and IT, driving user adoption and delivering measurable business value. The role offers a hybrid working model with flexibility, and the opportunity to make a positive impact across a fast-growing organization.