CRM Marketing and Automation Manager

Wolseley UK Limited; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading trade merchant based in Warwick is seeking a CRM Marketing and Automation Manager to lead CRM projects end-to-end. The ideal candidate will manage the campaign schedule and drive platform improvements. Hands-on experience with CRM platforms, ideally Salesforce Marketing Cloud, is essential. The position offers a competitive salary, bonus potential, and excellent benefits, including hybrid working options.

Benefits

Annual leave increasing with service

Generous pension scheme

Healthcare access

Bonus potential

Cycle to Work scheme

Qualifications

• Proven ability to manage multiple CRM projects efficiently.
• Hands-on experience with CRM platforms, particularly Salesforce Marketing Cloud.
• Skilled in process mapping and documentation.

Responsibilities

• Lead end-to-end CRM projects across various teams.
• Own the CRM campaign schedule and ensure its alignment with business strategies.
• Drive platform improvements and prioritise enhancements.

Skills

CRM project management

Experience with CRM platforms

Process mapping and documentation

Excellent communication

Tools

Salesforce Marketing Cloud

Job description

CRM Marketing and Automation Manager page is loaded

CRM Marketing and Automation Manager

Apply locations Warwick time type Full time posted on Posted Today job requisition id JR113249

Salary:

Competitive Salary + Bonus + Excellent Benefits

CRM Marketing and Automation Manager – Warwick – Hybrid working

So, who are we? We are Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!

As a CRM Marketing and Automation Manager based in Warwick, you’ll be responsible for:

• Leading CRM projects end-to-end, working with teams across the business to ensure smooth planning, progress tracking, and delivery.

• Owning the CRM campaign schedule, making sure key activities are well-planned, resourced, and aligned with trading, product launches, and customer lifecycle stages.

• Driving platform improvements, partnering with IT and other teams to prioritise CRM enhancements that boost campaign performance and efficiency.

• Championing best practice, ensuring GDPR compliance, consistent documentation, and high-quality campaign execution across all touchpoints.

And here’s what we’d like you to have:

• Proven ability to manage multiple CRM projects, campaigns, and workstreams with precision and pace.

• Hands-on experience with CRM platforms (ideally Salesforce Marketing Cloud), including campaign setup, briefing, and testing.

• Skilled in mapping and documenting processes to drive clarity and continuous improvement.

• Excellent communicator and collaborator, confident working across teams and functions to deliver results.
  

We look forward to receiving your application!

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About Us

The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands.

Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day.

We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.