CRM Manager

Miller Homes; North East; On-site; GBP 40,000 - 55,000; Full time

Job summary

A UK-based housing development company is seeking a CRM Manager in the North East region. The role involves managing the CRM system, training users, and generating reports to enhance sales efficiency. The ideal candidate will have strong IT skills, experience with CRM systems like Salesforce, and the ability to analyze data. Benefits include a competitive salary, car allowance, and generous annual leave.

Benefits

Competitive basic salary

Company car or £5,000 car allowance

26 days annual leave

Up to 10% bonus opportunity

Qualifications

• Proficient in CRM systems such as Salesforce or Microsoft Dynamics.
• Experience in analyzing data and generating reports.
• Capable of delivering training to users.

Responsibilities

• Identify and develop system training for users.
• Generate and run reports for the sales management team.
• Ensure effective data utilization to drive sales.
• Conduct site audits and assist in communications.

Skills

Strong IT skills

CRM knowledge (Salesforce, Microsoft Dynamics)

Data analysis skills

Training development and delivery

Job description

Overview

CRM Manager — North East region, Newcastle Upon Tyne, NE27 0QJ. Competitive salary + attractive benefits. At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a CRM Manager to join our fantastic North East sales team where you will act as the Area/Regional lead on the CRM system and information held on the system ensuring data is utilised effectively to generate sales. You will provide regular and ad-hoc reports on database as well as identifying and ensuring regular training updates for all system users to ensure effective end-user utilisation of the system.

Responsibilities

• To identify, develop and deliver system training as necessary
• As part of training, ensure that all sales management team and MDs are able to generate and run regular reports
• To generate and run ad hoc reports on all aspects of the data as and when requested by the sales management team
• Ensure data is utilised effectively to generate sales, including completing site audits, site visits and assisting with the issuing of emails and SM's messages.

Requirements

• Strong IT skills and CRM knowledge (Salesforce, Microsoft Dynamics)
• Capable of analysing high volumes of data and generating logical reports and data
• Ability to identify, develop, plan and deliver CRM training
• Full driving license, as travel to site will be required

What we offer

• Competitive basic salary
• Company car, or £5,000 car allowance
• 26 days annual leave + public holidays + your birthday off
• Opportunity to earn up to 10% bonus