CRM Executive

Zachary Daniels; Oldham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading online retailer in Oldham is seeking a talented CRM Executive to develop and execute data-driven CRM initiatives aimed at enhancing customer engagement and loyalty. The successful candidate will collaborate with the marketing team to personalize communications and drive customer retention in a fast-paced eCommerce environment. This role offers competitive compensation and exciting perks, such as free breakfast and gym access.

Benefits

Free breakfast on Fridays

Free on-site gym

Fast-growing brand

Qualifications

• Experience in executing CRM initiatives in an eCommerce environment.
• Strong analytical skills to leverage insights for better customer engagement.
• Ability to develop personalised communication strategies.

Responsibilities

• Develop and execute CRM initiatives to enhance customer relationships.
• Collaborate with the marketing team to deliver compelling communications.
• Utilize customer insights for effective segmentation and personalisation.

Skills

CRM strategy development

Data-driven decision making

Customer segmentation

Personalisation

Job description

Job Description

CRM Executive | North Manchester | up to £35k | Retail Brand

(Free Brekky on a Friday + Free on-site Gym! + Fast Growing Brand!)

Zachary Daniels are proud to represent this leading online retailer, the business continues to experience strong growth, fuelled by an expanding product range, a passionate team, and a dedication to delivering exceptional customer experiences. To support this journey, our client is seeking a talented CRM Executive to elevate customer engagement, loyalty, and lifetime value.

The Role :

The CRM Executive will develop and execute data‑driven CRM initiatives that strengthen customer relationships throughout the lifecycle. Working closely with the Head of Marketing, the successful individual will deliver compelling and personalised communication through email, SMS, and loyalty programmes. This represents a fantastic opportunity for someone who enjoys using insight to shape behaviour, drive repeat purchases, and contribute directly to revenue performance in a dynamic eCommerce environment.

Key responsibilities :

The CRM Executive will own :

• CRM strategy development and hands‑on execution focused on engagement, retention and revenue growth

Effective customer segmentation and personalisation using data insights across multiple ...