CRM & Digital Systems Lead (Dynamics 365)

caba; Rugby; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A community support organization is seeking a Digital Systems Manager in Rugby, UK, to lead and optimize their CRM and related platforms. The successful candidate will manage CRM developments, coordinate projects, and champion user experience. Strong project management skills and experience with CRM platforms, particularly Microsoft Dynamics 365, are essential. This role offers a hybrid working environment, competitive salary, and a comprehensive benefits package, ensuring a supportive community role that makes a real difference.

Benefits

Up to 10% employer pension contributions

Private medical insurance

25 days' annual leave

Participation in 4-day week trial

Learning & development budget

Two paid volunteering days

Qualifications

• Experience with CRM platforms, ideally Microsoft Dynamics 365.
• Strong project management skills, such as Prince2 or Agile.
• Ability to translate requirements into clear improvements.

Responsibilities

• Manage CRM development and integrations.
• Coordinate projects and supplier management.
• Support data quality and GDPR compliance.

Skills

CRM platforms

Project management (Prince2, Agile)

Data quality focus

Stakeholder engagement

Analytical mindset

Tools

Microsoft Dynamics 365

Job description

A community support organization is seeking a Digital Systems Manager in Rugby, UK, to lead and optimize their CRM and related platforms. The successful candidate will manage CRM developments, coordinate projects, and champion user experience. Strong project management skills and experience with CRM platforms, particularly Microsoft Dynamics 365, are essential. This role offers a hybrid working environment, competitive salary, and a comprehensive benefits package, ensuring a supportive community role that makes a real difference.