CRM & Business Applications Analyst (Yardi/RentCafe)

Welltower Inc. (NYSE : WELL); Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading wellness real estate firm in Manchester is seeking an Analyst, Operations for Business Applications. This role focuses on the implementation and ongoing support of CRM systems, specifically Yardi and RentCafé. Candidates should have at least 4 years of relevant experience, strong project management skills, and the ability to work cross-functionally. Benefits include a competitive salary, paid time off, and stock purchase options. Join a company dedicated to transforming senior living through innovative real estate solutions.

Benefits

Competitive Base Salary + Annual Bonus

Generous Paid Time Off and Holidays

Pension Scheme + Profit Sharing Program

Employee Stock Purchase Program

Tuition Assistance Program

Comprehensive Medical/Dental/Vision options

Qualifications

• At least 4 years of experience in operations, financial, or technology implementation.
• Proven experience in complex CRM implementation projects.
• Strong understanding of customer journey design.

Responsibilities

• Develops and leverages relationships with stakeholders.
• Provides expertise in designing and optimizing resident journeys.
• Implements quality assurance processes.

Skills

Project management

Agile practices

Interpersonal skills

Documentation skills

Education

Bachelor’s degree in accounting, finance, marketing, or related field

Agile, Six Sigma, or PMP certification

Tools

Yardi CRM

RentCafé

Job description

A leading wellness real estate firm in Manchester is seeking an Analyst, Operations for Business Applications. This role focuses on the implementation and ongoing support of CRM systems, specifically Yardi and RentCafé. Candidates should have at least 4 years of relevant experience, strong project management skills, and the ability to work cross-functionally. Benefits include a competitive salary, paid time off, and stock purchase options. Join a company dedicated to transforming senior living through innovative real estate solutions.