CRM Architect & Revenue Systems Lead

Elliptic; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in London is seeking a CRM Architect to oversee the HubSpot CRM and bridge technical infrastructure with strategic operations. You will drive operational excellence in customer lifecycle management while ensuring the CRM architecture supports future growth. Ideal candidates have over 5 years of experience in RevOps, strong analytical skills, and familiarity with key GTM systems. This role includes hybrid working opportunities, a remote working budget, and comprehensive benefits.

Benefits

Remote working budget

$1,000 Learning & Development budget

25 days of annual leave + bank holidays

Private Health Insurance

Life Assurance

Qualifications

• 5+ years of experience in a RevOps or CRM Architect role.
• Strong analytical skills and ability to tell stories with data.
• Experience scaling in SaaS or high growth startups.

Responsibilities

• Own HubSpot CRM as the central revenue system.
• Support the scaling journey through assessment of tech stack.
• Ensure governance through designing permissions and security.
• Monitor system health, implement best practices for scalability.

Skills

CRM Administration

Analytical Skills

Technical and Commercial Balancing

Tools

HubSpot

N8N

Clay

Job description

A leading technology firm in London is seeking a CRM Architect to oversee the HubSpot CRM and bridge technical infrastructure with strategic operations. You will drive operational excellence in customer lifecycle management while ensuring the CRM architecture supports future growth. Ideal candidates have over 5 years of experience in RevOps, strong analytical skills, and familiarity with key GTM systems. This role includes hybrid working opportunities, a remote working budget, and comprehensive benefits.