CRM Analytics Lead - Global Lifecycle & Experiments

Trainline plc; Greater London; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading travel technology firm in Greater London seeks a CRM Analytics Manager to lead analytical direction in their CRM function. The role involves translating complex data into strategies for improving lifecycle management and retention across markets. Candidates should possess strong SQL and Tableau skills, alongside the ability to influence strategy and function in cross-functional teams. The company promotes a hybrid working model and offers perks including private healthcare, a generous work-from-abroad policy, and various career growth opportunities.

Benefits

Private healthcare

Generous work-from-abroad policy

Career growth opportunities

Qualifications

• Experience with CRM analytics and translating data into strategies.
• Ability to influence business strategy and work with multiple teams.

Responsibilities

• Lead analytical direction in CRM function.
• Drive lifecycle management and retention across markets.

Skills

Strong SQL

Tableau

Cross-functional collaboration

Job description

A leading travel technology firm in Greater London seeks a CRM Analytics Manager to lead analytical direction in their CRM function. The role involves translating complex data into clear strategies that drive lifecycle management and retention across markets. Strong SQL and Tableau skills are required, along with the ability to influence strategy and work cross-functionally. The company promotes a hybrid working model and offers perks like private healthcare, generous work‑from‑abroad policy, and career growth opportunities.