Crisis Resolution and Home Treatment Team Manager

Rotherham Doncaster & South Humber Foundation Trust; Scunthorpe; On-site; GBP 35,000 - 45,000; Full time

Job summary

A mental health service provider in Scunthorpe seeks a dedicated individual to support operational oversight in Crisis Resolution and Home Treatment Services. This role involves team management, performance monitoring, and facilitating effective patient support. The ideal candidate should have experience in mental health settings and demonstrate strong leadership skills. The position offers an opportunity to contribute to the well-being of individuals in crisis situations.

Qualifications

• Experience in mental health care settings.
• Strong leadership and mentorship abilities.
• Effective communication and interpersonal skills.

Responsibilities

• Support the service manager in achieving service goals.
• Lead and mentor the healthcare team.
• Attend and represent at MDT meetings.

Skills

Leadership

Team management

Mental health support

Communication

Job description

Overview

The post holder will be based within North Lincolnshire supporting the operational oversight of Crisis Resolution and Home Treatment Services (CRHT). CRHT provide specialist assessment for individuals referred into services for urgent mental health care on a 24/7 basis. The team offers initial screening and clinical triage to determine presentation and how best to support with their mental health. Short term home treatment is offered to minimise risks and prevent hospital admission, allowing additional support to achieve recovery from crisis to home. The team is comprised of a range of healthcare professionals which includes, a consultant, nursing team, occupational therapist, psychology, support recovery workers and non-medical prescribers. Additional to this, CRHT support the function of Haven House, a four bedded crisis bed unit which is utilised as an alternative option to admission into hospital where deemed safe and an effective need.

Responsibilities

• To provide support to the service manager to meet the aims and objectives of the service including deputising and delegated responsibilities.
• To provide support to the service manager in the effective day to day management of the team within the resources available and agreed governance frameworks.
• To attend relevant MDT Meetings and represent the Trust from a Mental Health Perspective.
• To undertake investigations in line with the relevant organisational policy (e.g. complaints, Incidents, Serious Incidents, Structured Judgement Reviews, HR investigations).
• To identify and address poor performance in line with organisational policy.
• To alert the Service Manager in a timely manner to any concerns about the team’s effectiveness, or that of any of its members.
• To review staffing levels and skill mix as necessary.
• To be responsible for the leadership, mentorship and support of staff on a daily basis.
• To manage and provide management / clinical supervision to staff under your line management.
• To monitor the performance of the team, ensuring waiting times and Key Performance Indicators are adhered to; escalating appropriately to the service manager if any issues are to arise.
• Work within the infection control agenda to improve standards.
• Improving environments for patients.
• Work with patients and their carer/relative in addressing concerns by building closer relationships.
• To promote partnership working with patients, carers and stakeholders.

RDaSH employs around 4000 colleagues who are valued and respected. We have a wide portfolio including mental health, physical health, learning disability and drug and alcohol services.

To find out more about working for RDaSH, please contact for details and/or visit our website.

For further details / informal visits contact: Name: Natasha Jarrett Job title: Service Manager Email address: [e-mail]