Criminal Justice Liaison & Diversion Support Practitioner

Career Choices Dewis Gyrfa Ltd; Liverpool City Region; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare service provider located in Liverpool is looking for compassionate individuals to join their team as care assistants. In this role, you will contribute to the delivery of a planned programme of care under the supervision of qualified practitioners. You'll support service users in daily activities, report on their health, and ensure effective communication among all stakeholders. The position offers a full-time permanent contract with a competitive salary package.

Qualifications

• Experience in health and social care environments.
• Ability to report observations and concerns clearly.
• Skills to help service users with daily living activities.

Responsibilities

• Contribute to the delivery of a planned programme of care.
• Assist qualified practitioners with health and well-being activities.
• Maintain communication with service users, families, and agencies.

Skills

Communication skills

Proactive assistance

Team collaboration

Job description

Employer:

NHS Jobs

Location:

Liverpool, L20 3XX

Pay:

£27,485.00 to £30,162.00 per year, £27485.00 - £30162.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

14/02/2026

About this job

CLINICAL: To contribute to the delivery of a planned programme of care under the direct supervision of the qualified practitioner.

To assist the qualified practitioners by being proactive in maximizing health, well being and social inclusion of service users.

To provide assistance with activities of daily living, participating in and developing health promotional activities.

To report general observations and provide feedback to the qualified practitioner both verbally and in written formats, if required.

This should include any concerns arising from the service-users physical or mental health.

To carry out supported observations and provide feedback to the qualified practitioner both verbally and in written formats, as required.

To contribute to the effective running of the service by providing and receiving information to/from other departments, e.g. probation service.

Ensure this information is provided in the most effective way. i.e. telephone, fax or in writing.

To maintain effective communication between individuals, relatives, carers, partner agencies and the multidisciplinary team.

To use a variety of verbal and non verbal skills to overcome communication barriers presented by service-users due to their mental health needs.

As directed by the qualified practitioners, play a specific role in maintaining a safe environment for service users, staff and visitors.

To carry out specific duties that contribute to the assessment of service-users physical/psychological healthcare needs as requested by the qualified practitioner.

To carry out, under supervision or direction, activities, which optimize service-users level of functioning and develop meaningful activities for individuals and groups.

As directed by the qualified practitioner, maintain accurate charts that contribute to the assessment of a service users physical condition e.g. diet and fluid charts, weight or blood pressure, pulse and temperature.

To prepare agreed assessment reports and treatment plans to assist the qualified practitioner with care planning.

To use skills and techniques, gained during mandatory training, to de-escalate situations where service-users become physically and verbally aggressive.

Use an outreach approach to assist service users to attend first key appointments, as directed by the police or the court.

Enable Mersey Care Criminal Justice Liaison and Diversion service users to comply with orders made by the police or the court and prevent further arrests for non-compliance.

Enable individuals to develop confidence in engaging with relevant (mental health or other) services.

Enable individuals to develop life skills.

Enable individuals to find out about and access appropriate services and facilities.

Promote service users equality, diversity and rights.

Promote the needs and rights of individuals in a range of settings including mentally disordered offenders, people with a diagnosis of personality disorder and people who misuse substances.