Credit Supervisor

Marc Daniels; Newcastle upon Tyne; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading company in Newcastle upon Tyne seeks an experienced credit supervisor to lead a motivated team. This role involves overseeing credit management, managing teams, and driving process improvements. Ideal candidates will have a background in shared services and demonstrate strong problem-solving and leadership skills. The position offers a hybrid working pattern and various benefits aimed at high staff retention.

Qualifications

• Experience leading a small to medium sized team.
• Proven track record in credit control.
• Strong communication and leadership skills.

Responsibilities

• Manage a team of 4-6 employees.
• Oversee credit control and credit management.
• Manage overdue and aged debt.
• Produce and monitor team KPIs.

Skills

Problem solving

Analytical skills

Leadership

Communication

Job description

Overview

We are proud to be partnering with a global manufacturing business who are looking to bring an experienced credit supervisor or team leader to step into a well established and thriving team. As Credit Supervisor suitable applicants will ideally come from a large company shared service background where there is a complex business structure and a large number of people in the AR/Credit team.

This is a highly rewarding business to work with. They operate a hybrid working pattern and there are plenty of other benefits that play a part in high staff retention and engagement. This role would suit someone who has already established themselves in a senior role within credit control and is looking to step up into a more senior position with added staff management and reporting responsibilities.

Key duties

• Team management of 4-6 employees
• Oversee all aspects of credit control and credit management within designated business units
• Management of overdue and aged debt
• Review and sign off OTC reports
• Produce, monitor and control team KPI's
• Management of bad debt and relating provisions
• Assist in the production of bi-annual group cash forecast
• Drive process improvements, implement changes and consistently review existing processes for efficiency

Suitable applicants will

• Have led a small to medium sized team in the past, either as supervisor or team lead
• Demonstrate excellent problem solving & analytical skills
• Show the ability to support business planning in a shared service environment
• Have strong communication and leadership skills
• Be proactive and be able to take initiative and drive improvements