Credit Risk Manager

Aldermore Bank; Cardiff; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A UK-based finance provider is seeking an experienced Credit Acquisition Lead to enhance their customer acquisition strategy. This role requires strong expertise in credit policies, decisioning tools, and team management. Ideal candidates will have in-depth knowledge of credit risk metrics and experience with automated systems. A hybrid working model will be in place, giving you the opportunity to contribute significantly to the growth and direction of the company's credit strategy.

Benefits

Annual bonus

10% employer contribution pension

Private medical with BUPA

30 days holiday

Flexible working

Qualifications

• Strong hands-on expertise in customer acquisition strategy and credit scorecard optimization.
• Experience using credit bureau data to shape decisioning strategies.
• Leadership experience in mentoring credit risk analysts.

Responsibilities

• Lead the development of customer acquisition strategies aligned with risk appetite.
• Manage a team of analysts while optimizing decisioning rules.
• Analyze credit bureau data and portfolio trends to drive improvements.

Skills

Customer acquisition strategy

Credit policy

Portfolio analytics

SQL

SAS

Python

Tools

Automated decisioning tools

Job description

The Vacancy

Let us tell you about the opportunity

If you’re a hands‑on expert in customer management strategy, credit scorecards, and decisioning tools and you’re ready to take the next step in your leadership journey - this role offers the perfect blend of doing, influencing and developing.

We’re looking for someone who can own and evolve our credit acquisition strategy while leading a small team of skilled analysts. You’ll be central to designing credit risk frameworks, optimising automated decisioning, and ensuring we maintain a robust, sustainable risk profile.

This is a fantastic opportunity for someone who wants to build, refine and deliver. You’ll have meaningful ownership, real visibility, and the chance to shape the future of our acquisition strategy. And as we continue to grow, you’ll have genuine opportunities to step further into leadership.

What will your day look like?

• Leading the development and execution of customer acquisition strategies that support growth while staying within risk appetite
• Guiding and shaping credit decisioning rules and scorecard performance, enabling stronger automation and smarter decisions
• Owning key credit risk metrics - bad rates, delinquency, loss rates, vintage performance and using insights to drive improvement
• Acting as a bridge between senior leaders and operational teams, ensuring alignment of credit strategy with business priorities
• Managing a small team of analysts, supporting their technical and analytical development
• Analysing credit bureau data to refine acquisition and portfolio strategies
• Leading portfolio analysis to identify emerging risks and behavioural trends
• Applying deep lifecycle credit risk expertise across acquisition, in-life management, collections and recoveries

What do we expect from you?

• Strong hands‑on expertise in customer acquisition strategy, credit policy, affordability and scorecard optimisation
• Proven exposure to portfolio analytics and a solid understanding of delinquency, loss rates, EAD and other core metrics
• Practical experience using credit bureau data to shape decisioning strategies
• Comfort working with automated decisioning tools / systems
• Analytical proficiency with SQL, SAS, Python or similar
• Confident communication skills, with the ability to simplify complexity for senior stakeholders
• Experience leading or mentoring credit risk analysts within financial services (motor, consumer lending, retail credit ideal)
• A proactive mindset - driven, detail-focused, and ready to make things happen

What can you expect from us?

• A hybrid working policy, 3 days per week onsite in our central Cardiff / Reading office
• A friendly and flexible culture, the same as how we work with our customers
• A growing organisation that means there’s lots of opportunities to progress
• A drive for continuous improvement, which you will be empowered to get behind from day one
• And of course, you will be rewarded competitively, with a great range of core benefits including; annual bonus, 10% employer contribution pension, private medical with BUPA and 30 days holiday

Let us tell you a bit about us

We're one of the largest lenders in the UK used car finance market. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.

We’re part of the Aldermore Group, which includes Aldermore Bank plc. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it . We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first‑timers a leg‑up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car, van or motorbike.

Please note: we have a thorough referencing process, which includes criminal record checks

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.

Our Benefits

Not only does MotoNovo Finance offer a competitive remuneration package, we also offer one of the best benefits packages in Wales. Inclusive of our healthcare cover, pension schemes, and our employee assistance programmes, we have also installed a staff bar, game machines, and a pool table.

• Hybrid Working
• Your Company Benefits Aviva Digital GP
• Bus And Tram Benefit
• Employee Assistance Programme
• Eyecare Voucher & Display Screens / Desk
• Set-Up
• Flu Jab Vouchers
• Group Income Protection
• Life Assurance
• Metrolink Annual Pass & Clipper Ticket
• Microsoft Discounts
• Private Medical Insurance Shopping Discounts
• Toothfairy
• Your Workplace Pension
• Benefits You Can Choose
• Critical Illness
• Cycle To Work
• Dental Insurance
• Give As You Earn
• Government Tax-Free Childcare Scheme
• Octopus Electric Vehicles
• Save Our Planet
• Season Ticket Loan
• Spouse Or Partner Life Assurance
• Technology
• Wearable Technology
• Wellbeing App
• Will Writing