Credit Controller - 12 Month FTC | Watford | Up to £32k

Red Door Recruitment; Watford; On-site; GBP 27,000 - 32,000; Full time

Job summary

A prestigious school near Watford is seeking a full-time Credit Controller to manage fee income and ensure timely collection. Key responsibilities include monitoring the debtor ledger, resolving billing queries, and preparing aged-debt reports. Candidates should have proven credit control experience and excellent communication skills. This role offers up to £32k and various employee benefits, including pension contributions and fee remission for staff children.

Benefits

Work pension scheme with up to 10% employer contributions

50% fee remission for eligible staff children

Free on-site parking

Electrical Vehicle Charging Scheme

Free lunch and refreshments

Generous occupational sick pay

High Street Discounts

EAP with 24/7 GP access

Beautiful working environment

Qualifications

• Proven experience in credit control or accounts receivable.
• Ability to manage sensitive financial conversations with discretion and empathy.
• Confident in using finance software and Microsoft Office.

Responsibilities

• Monitor and manage the debtor ledger.
• Proactively follow up on outstanding balances.
• Prepare regular aged-debt reports.

Skills

Credit control experience

Communication skills

Organisational skills

Empathy

Microsoft Excel

Tools

Finance software

Job description

Credit Controller - 12 Month FTC | Watford | Up to £32k

27 Nov

We are recruiting for a prestigious, thriving school based near Watford set within beautiful grounds.

They are looking to appoint a full-time, fixed-term Credit Controller to help to maintain the School’s financial health through managing fee income and ensuring timely collection.

You will partner closely with the existing Finance team to tackle a key specific project - significantly reducing aged debt and assisting in the design and implementation of a robust, future-proof credit control framework.

What’s in it for you?

• Hours: Monday to Friday 8-4.30 or 8.30-5pm
• Work pension scheme with up to 10% employer contributions
• 50% fee remission for eligible staff children (subject to spaces and entry requirements)
• Free on-site parking and excellent public transport links
• Electrical Vehicle Charging Scheme
• Free lunch and refreshments (term-time)
• Generous occupational sick pay
• High Street Discounts
• EAP with 24/7 GP access
• A beautiful working environment – the school is set in a conservation site in excess of 21 acres.

Key responsibilities:

• Monitor and manage the debtor ledger, ensuring timely collection of school fees and other charges.
• Proactively follow up on outstanding balances via phone, email, and written communication.
• Work collaboratively with parents and guardians to resolve billing queries and agree payment plans where appropriate.
• Prepare regular aged-debt reports and present to Director of Finance and Head.
• Escalate overdue accounts in line with school policy, including liaison with external legal advisers if necessary.
• Assist with termly billing processes and support the wider Finance Team during peak periods.
• Maintain accurate financial records in the school’s finance system.

What the employer is looking for:

• Proven experience in credit control or accounts receivable.
• Excellent communication and interpersonal skills.
• Ability to manage sensitive financial conversations with discretion and empathy.
• Strong organisational skills with high attention to detail.
• Confident in using finance software and Microsoft Office (particularly Excel).

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.