Credit Controller

Stem Recruitment; Whitburn; On-site; GBP 28,000 - 29,000; Full time

Job summary

A local recruitment agency is seeking a Credit Controller to join a growing manufacturer in Whitburn. The ideal candidate will manage customer accounts, ensure timely collection, and resolve account queries. Strong communication skills and previous experience in a similar role are essential. This position offers a full-time schedule with benefits including flexible working and ample leave.

Benefits

4 days on site, 1 day working from home after probation

33 days annual leave

Pension scheme

Death in service benefit

Employee Assistance Programme (EAP)

On-site parking

Qualifications

• Previous experience managing fast-moving debt.
• Good understanding of billing systems.
• Excel competency desirable.

Responsibilities

• Managing new customer accounts.
• Ensuring timely collection of outstanding accounts.
• Reconciling customer accounts.
• Resolving account queries with customers and internal branches.
• Participating in weekly debt reviews.
• Forecasting expected payments.
• Updating internal systems with progress on outstanding accounts.
• Raising credit paperwork and issuing invoice/credit copies.
• Chasing and resolving aged debt.
• Processing and taking payments, including branch uploads.
• Uploading delivery notes and issuing customer statements.

Skills

Experience managing fast-moving debt

Understanding of billing systems

Excel competency

Friendly and approachable telephone manner

Excellent communication skills

Job description

EMPLOYMENT TYPE: Full-time
LOCATION: Whitburn
SALARY: 28-29k per annum

BENEFITS:

• 4 days on site, 1 day working from home (after successful 3-month probation)
• 33 days annual leave
• Pension scheme
• Death in service benefit
• Employee Assistance Programme (EAP)
• On-site parking

Credit Controller Opportunity with a Growing Local Manufacturer

Are you looking to join a fast-growing, forward-thinking business with exciting plans for continued expansion? Do you want to be part of a company that invests in your career progression and values every member of the team?

Our client is a well-established local manufacturer with multiple sites across the UK. Due to sustained growth, they are now seeking an experienced Credit Controller to join their head office team in Whitburn.

Key Responsibilities

• Managing new customer accounts
• Ensuring timely collection of outstanding accounts
• Reconciling customer accounts
• Resolving account queries with customers and internal branches
• Participating in weekly debt reviews
• Forecasting expected payments
• Updating internal systems with progress on outstanding accounts
• Raising credit paperwork and issuing invoice/credit copies
• Chasing and resolving aged debt
• Processing and taking payments, including branch uploads
• Uploading delivery notes and issuing customer statements

Skills & Experience Required

• Previous experience managing fast-moving debt
• Good understanding of billing systems
• Excel competency desirable
• Friendly and approachable telephone manner
• Excellent communication skills, written and verbal

Why Apply?

You ll be joining a supportive and inclusive team within a business that prides itself on strong culture, collaboration, and opportunities for progression. Hours of work are Monday to Thursday 8am 5pm and Friday 8am 4pm.

STEM Recruitment Solutions Ltd operates as both a Recruitment Agency and a Recruitment Business. We endeavour to reply to all applications when possible however on occasions this may not be possible due to volumes of responses. STEM Recruitment is a Scientific, Engineering and Manufacturing Recruitment business supplying talented staff to permanent and temporary opportunities.