Credit Controller

Hill Dickinson; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious law firm based in Liverpool is seeking a Credit Controller to manage client debts effectively. This role involves maintaining a portfolio of accounts, collaborating with legal teams, and ensuring overdue debts are cleared. Ideal candidates will have proven experience in credit control within a law firm and possess excellent negotiation and communication skills. The firm promotes a supportive working environment, offering various benefits like flexible working arrangements and a commitment to staff development.

Benefits

25 days annual leave

Flexible working opportunities

BUPA insurance

Enhanced family leave policies

Financial contributions for home working equipment

Qualifications

• Demonstrable experience in a credit control environment.
• Experience working in a law firm preferred.
• Ability to manage and maintain own portfolio of work.

Responsibilities

• Manage and maintain debt levels.
• Participate in clearing aged debt.
• Provide excellent service to clients.

Skills

Credit control experience

Analytic skills

Negotiation skills

Communication skills

IT skills, including MS Excel

Tools

Aderant

Microsoft Excel

Job description

Term: Permanent Working hours: 09:00-17:00 Monday to Friday Department: Credit Control Location: Liverpool The Firm

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong. With more than people including partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors : from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

The Department

Job role : Credit Controller

Hours : 09:00 – 17:00 Monday to Friday (35 hours per week)

As the winner of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment ’ and ‘Best UK employer for Flexible Working Award ’, we are happy to consider flexible working opportunities to help you balance your work and home life.

Department : Finance – Credit Control

Location : Liverpool

Benefits :

Here are some examples of what we offer :

• 25 days’ annual leave
• Birthday privilege day and Christmas shutdown
• Holiday buy, sell and carryover scheme
• 2 charity volunteering or pro bono days
• Flexible, agile and home working
• BUPA
• Permanent health insurance
• Flexible pension scheme
• Medicash
• EAP with access to counselling
• Enhanced family leave policies
• Access to 10 days fully subsidised emergency or back-up care per year
• Life assurance
• Annual travel season ticket loan
• Dress for your day policy
• Bespoke training and development opportunities
• Financial contribution towards home working equipment

Role overview

Introduction to the role :

We have an exciting opportunity for a Credit Controller to join the Credit Control team in our Liverpool office. You will work closely with the wider Finance department and teams from across the firm’s three core divisions : Business Services, Healthcare and Marine.

You will be responsible for managing debt levels on your own set of accounts and work closely with the legal teams to reduce overall debt. You will also be responsible for carrying out daily / monthly tasks, dealing with incoming queries and maintaining client records.

This role will give you the opportunity to work with large national / international corporate clients and will present different challenges on a day to day basis

Key responsibilities :

• To manage and maintain debt to an acceptable level within your own portfolio of work
• Participate in clearing aged debt to achieve Hill Dickinson DSO (Days Sales Outstanding) target
• Reduce overall debt greater than 12 months
• Provide an excellent service to our clients (internal and external)
• Arrange and facilitate regular meetings with Partners and Fee Earners to discuss aged debt
• To attend and participate in team meetings
• Visit other UK offices to build and maintain strong relationships with Partners and Fee Earners
• Utilise automated debt chasing and work through daily tasks
• Identify areas for improvement and implement changes where necessary
• Good overall knowledge of taking legal action, making business decisions on whether it is cost effective to sue the client

What we are looking for :

Essential :

• Demonstrable proven experience in a credit control environment in previous role with knowledge of credit control activities
• Experience of working in a Law Firm
• Good analytic and problem solving skills
• The ability to manage and maintain own portfolio of work
• Understanding of other finance functions
• Good negotiation skills
• Aptitude to deal with people at all levels
• A calm and professional manner
• Sound IT skills across a broad range of applications including MS Excel
• Organised individual with good attention to detail
• Ability to work well under pressure, multi-task and ensure deadlines are met
• Ability to be assertive when handling difficult situations or people
• Excellent communication skills both verbal and written
• Ability to work effectively as part of a team
• Ability to use initiative, taking a proactive approach to working

Desirable :

• Experience using Aderant including the collections module
• Advanced Excel skills
• Experience dealing with overseas clients and multi-currency invoices