Credit Controller

Wolseley UK Limited; England; Hybrid; GBP 27,000; Full time

Job summary

A leading specialist trade merchant in the UK is looking for a Credit Controller based in Warwick. This hybrid role offers a salary of £26,500 plus bonuses and excellent benefits including annual leave, a generous pension scheme, and access to healthcare. You will be responsible for monitoring debts, liaising with customers, and building strong relationships. Ideal candidates should have customer service experience, organisational skills, and familiarity with Microsoft Office. Join a friendly team and develop your career with us!

Benefits

Annual leave increasing with service

Generous pension scheme

Bonuses

Healthcare access

Cycle to Work scheme

Employee discounts

Qualifications

• Experience in a customer service role, preferably phone or face-to-face.
• Ability to work independently and as part of a team.
• Working knowledge of Microsoft Office, including Outlook, Excel, and Teams.
• Experience working towards targets and KPIs.

Responsibilities

• Monitor outstanding debts and follow up on overdue accounts.
• Liaise with customers to ensure timely payments.
• Build client relationships to enhance satisfaction and retention.
• Manage overdue accounts and follow company procedures.
• Resolve queries regarding outstanding invoices.
• Process payments and maintain customer records.

Skills

Customer service experience

Organisational skills

Microsoft Office proficiency

Experience working towards targets

Credit control experience

Job description

Salary

£26,500 + Bonus + Excellent Benefits

Credit Controller - Warwick – Finance

Hybrid Working - Three Days in the office

So, who are we?

We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Credit Controller based in Warwick you’ll be responsible for:

• Monitoring outstanding debts and following up on overdue accounts to maintain a positive cash flow
• Liaising with customers to ensure timely payments and build strong relations to facilitate ongoing business
• Building client relationships, resulting in customer satisfaction, retention and growth
• Proactively managing overdue accounts, implementingcompany procedures
• Resolving queries both internally and externally around outstanding invoices
• Processing payments and keep customer records up to date

This is a full-time, hybrid role working 40 hours per week Monday to Friday between 8am - 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.

And here’s what we’d like you to have:

• Experience in a customer service role, preferably a role that involves speaking with customers over the phone or in a face to face environment
• Organisational skills and the ability to work independently as well as part of a team
• Computer literate and working knowledge of Microsoft Office (Outlook/Excel/Teams)
• Experience working towards targets and KPIs
• Credit Control experience is desirable
• You may be put off applying because you don't tick every box - If you're excited about the opportunity to work with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We look forward to receiving your application!

#ACMM50