Credit Control Assistant

Adecco; Greater London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a motivated Credit Control Assistant in Holborn, London. This role offers hybrid working, with initial in-office days on Tuesdays and Wednesdays. Pay ranges from £14.50 to £15.00 per hour. The assistant will support the Senior Credit Controller with updating systems, conducting calls for overdue payments, and ensuring accurate records are maintained. The ideal candidate should have credit control experience and be proficient in Qube and Excel.

Qualifications

• Previous experience in credit control is required.
• Strong administrative skills are necessary to support the Senior Credit Controller.
• Proficiency in Qube and Excel is essential for the role.

Responsibilities

• Support the Senior Credit Controller with various tasks.
• Update internal systems with detailed client interaction notes.
• Conduct calls and send emails to clients regarding overdue payments.
• Monitor customer accounts and escalate issues when necessary.
• Maintain accurate records of credit control activities.

Skills

Credit control experience

Strong administrative skills

Proficiency in Excel

Proficiency in Qube

Excellent communication skills

Proactive approach

Job description

Credit Control Assistant

Job Title: Credit Control Assistant

Location: Holborn, London (hybrid working Tuesdays and Wednesdays in office once settled into role)

Pay: 14.50 - 15.00 per hour

Contract Details: Temporary, 2-3 months minimum (no end date)

Working Schedule: Monday-Friday 9am-5:30pm

Are you ready to dive into the world of finance and make a real impact? We're on the lookout for a cheerful and motivated Credit Control Assistant to join our clients dynamic team!

Responsibilities

As a Credit Control Assistant, you will play a crucial role in supporting the Senior Credit Controller.

Your key responsibilities will include:

• Update internal systems with detailed notes and ensure all client interactions are accurately recorded.
• Conduct first-stage calls and send follow-up emails to clients using pre-approved templates.
• Monitor customer accounts to identify overdue payments or patterns of concern, escalating issues to the Senior Credit Controller when necessary.
• Contact clients via phone, email, or written correspondence to recover outstanding debts in line with company procedures.
• Maintain accurate records of all credit control and debt recovery activities.
• Use Excel and Qube to manage data, track payments, and ensure account information remains up to date.

What We're Looking For

• Previous experience in a credit control
• Strong administrative skills to support the Senior Credit Controller
• Proficiency in Qube and Excel - essential for reporting!
• Excellent communication skills to liaise effectively with clients
• A proactive approach and the ability to work well under pressure

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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