Creative Operations Specialist

Casper; Richmond; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading sleep products company in Richmond is seeking a Creative Operations Specialist to manage creative processes and ensure timely project delivery. The ideal candidate will have over 3 years of project management experience, strong communication skills, and proficiency in tools like Asana and Figma. This role involves coordinating between creative and marketing teams and requires onsite presence in Richmond.

Benefits

Medical, vision, and dental insurance

Paid Time Off

Employee Discount

Dream-worthy gifted products after tenure milestones

Qualifications

• 3+ years working in a creative project management capacity.
• Ability to manage multiple projects and identify new ones proactively.
• Familiarity with marketing campaigns and creative file formats.

Responsibilities

• Participate in resourcing and scheduling for all creatives.
• Manage day-to-day workflow on assigned projects.
• Serve as a point of contact between creative and marketing teams.

Skills

Creative project management

Communication skills

Problem-solving

Attention to detail

Tools

Asana

Bynder

Figma

Job description

Looking for a job to get you out of bed?

Casper is looking for a Creative Operations Specialist to manage creative processes from briefing to delivery. The ideal candidate will have a good sense of creative workloads and project deadlines with the ability to shift and balance priorities based on the overall volume of work and business priorities. They should be a self-starter possessing excellent communication skills, can juggle many moving parts and timelines and enjoys working with creatives but doesn't want to be one. This person will serve as a coordinator and communicator between the creative team and multiple groups within the company.

Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper has Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do...

• Participate in resourcing and scheduling for all creatives
• Ensure project specs are communicated to the creatives and manage the day-to-day workflow on assigned projects
• Support the Creative Operations Lead in managing the influx of incoming briefs
• Build and monitor timelines to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may delay the project
• Serve as a point of contact between the creative team and the marketing team, as well as external vendors
• Assist with managing project budgets as well as the Casper Digital Asset Management tool
• Act as a team player and bring a proactive approach to solving problems

Our dream candidate is/has:

• 3+ years working in a creative project management capacity
• Experience using Asana, Bynder, and Figma
• The ability to manage multiple projects at once and proactively identify new projects
• Familiarity with most aspects of marketing campaigns, photo/video production, and creative file formats
• A proactive approach to developing efficient systems and identifying areas of process optimization
• Meticulous attention to detail
• The ability to succinctly communicate both verbally and in writing, and provide clear direction on projects
• This role requires working onsite at our Richmond, VA office as a hybrid employee.

Casper’s compensation philosophy ensures that the actual base salary is based on factors including but not limited to skills, education, experience, special training, time in position, and/or years of service.

We recognize that annual base salary is just one part of a total rewards package. In addition, we offer a comprehensive benefits package, wellbeing resources, and other perks including:

• Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles)…
• Paid Time Off. We believe in the power of rest so take the time you need to recharge.
• Dream-worthy gifted products after tenure milestones!
• Employee Discount to use on whatever you like (with a few exceptions) and product discounts for friends and family!
• … and more!

If you dream about this stuff this job is probably right for you. We look forward to learning more about you!