Counter Manager - Glasgow Buchanan

BENEFIT COSMETICS; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cosmetics brand in Glasgow is seeking a Full-time Counter Manager to manage staff, achieve sales targets, and provide exceptional customer service. The ideal candidate should be dynamic, passionate about make-up, and possess at least six months of retail experience. This role includes opportunities for innovation through events and maintaining high standards at the counter. Competitive benefits package included.

Benefits

Product discount

Staff sale

New launch Gratis

Annual leave

Full training provided

Refer a friend scheme

Competitive commission scheme

Qualifications

• Minimum six months retail experience.

Responsibilities

• Manage Brow and Beauty Experts and motivate staff.
• Achieve counter and service sales targets.
• Provide brow services to ensure customer satisfaction.
• Facilitate daily team meetings and communication.
• Build business through innovative events.
• Ensure the counter remains stocked.
• Serve as communication link between managers.
• Handle administration and create staff rotas.
• Maintain hygiene and cleanliness.

Skills

Dynamic and enthusiastic

Passion for make-up and retail

Result-oriented

Desire to provide a unique customer experience

Flexible availability

Job description

Overview

Benefit is Glowing We Mean Growing and we are currently searching for a Full‑time Counter Manager to make real connections in Boots Glasgow Buchanan Galleries!

Responsibilities

• Manage Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
• Achieve counter and service sales targets agreed with the area manager by demonstrating products to customers.
• Provide brow services – waxing, tinting and tweezing – to ensure customers love their brows and book repeat appointments.
• Facilitate daily team meetings, effective communication and recognition of positive work to keep the in‑store teams motivated and to meet individual and counter targets.
• Build business through innovation by creating both in‑store and external events, link‑ups, interdepartmental events and counter events including new product releases and charity events.
• Ensure the counter remains stocked at all times and report any concerns to the area manager immediately.
• Serve as the communication link between store/department managers and area managers, maintaining open communication on the counter.
• Handle daily, weekly, monthly and yearly administration and assist with area manager administration when necessary.
• Create fair and monthly staff rotas.
• Maintain hygiene and housekeeping: keep the counter and displays clean and hygienic at all times.

Qualifications

• Dynamic and enthusiastic.
• Passion for make‑up and retail.
• Result‑oriented and enjoys a challenge.
• Desire to provide a unique customer experience.
• Flexible availability including weekends, late nights, bank holidays and holiday periods.
• Minimum six months retail experience.

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal, BANG! and probably at least one eyebrow product in your bag. (After all we are the world’s No. 1 brand dedicated to eyebrows.)

At Benefit we are all about feeling good and nothing feels as good as belonging.

Benefits of our Counter Manager Position

• Product discount.
• Staff sale.
• New launch Gratis.
• Annual leave.
• Full training provided.
• Refer a friend scheme.
• Competitive commission scheme.

Come paint the world PINK with us!

Apply to become a Counter Manager

We use a video interview as part of our recruitment process. If you have additional needs that require flexibility, please contact us.

Required Experience

Manager.

Key Skills

• Anti‑Money‑Laundering
• E‑Learning
• Execution
• Fiber Optic
• Air Pressure Handling
• Client Services

Details

• Employment Type: Full‑Time
• Experience: years
• Vacancy: 1