Counter Manager

RHR UK; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading beauty brand is actively seeking a Full-time Counter Manager for their location in Crawley. This role involves managing a team, achieving sales goals, and enhancing customer experiences through effective service and promotions. Ideal candidates will have a passion for beauty products, strong leadership skills, and at least six months of retail experience. Benefits include competitive commissions, staff discounts, and comprehensive training. Join the journey to help customers love their brows!

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Qualifications

• Minimum 6 months retail experience required.

Responsibilities

• Manage Brow and Beauty Experts and motivate staff.
• Achieve counter and service sales targets.
• Provide brow services like waxing and tinting.
• Create promotions and in-store events.
• Ensure stock levels are maintained at the counter.
• Ensure high standards of hygiene and housekeeping.

Skills

Dynamic and enthusiastic

Passion for make-up and retail

Result-oriented

Flexible availability

Customer experience focus

Job description

Benefit is Glowing We Mean Growing and we are currently searching for a Full‑time Counter Manager to make real connections in Boots Crawley!

As a Counter Manager, your missions, will be as follows :

Management Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.

Sales Goals Achieving counter and service sales targets agreed with the area manager, making connections with customers, demonstrating products.

Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.

Teamwork Through daily team meetings, effective communication, and recognition of positive work you will ensure the in‑store teams remain motivated and work to achieve individual and counter targets.

Promotion and Special Events Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.

Stock Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.

Communication You will be responsible for communication between store / department managers and area managers as well as maintaining high levels of open communication on the counter.

Administration You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.

Staff Rotas You will ensure staff rotas are completed fairly and on a monthly basis.

Hygiene and Housekeeping You will ensure the counter and displays are kept clean and hygienic at all times.

Responsibilities

• Dynamic, enthusiastic
• Passion for make‑up and Retail
• Result‑oriented, who likes a challenge
• Desire to provide a unique customer experience
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience

Qualifications

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position :

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact .