Costa Store Manager (Maternity Cover) - Crediton

Scoffs Group; Crediton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading coffee franchise in the UK is seeking a Store Manager to lead a team and drive store performance. Responsibilities include inspiring a team of Baristas, delivering exceptional customer experiences, and managing store operations. The ideal candidate will have prior management experience in retail or hospitality, excellent communication skills, and a passion for people development. Join a supportive team and enjoy competitive perks while making a significant impact in the coffee community.

Benefits

Instant Perks with Boostworks

Employee Assistance Programme

Wagestream Access

Company Pension Scheme

Tailored leadership training

Free Lunch & Drinks Every Shift

Discounts for yourself on & off shift

Long-service awards

Store-wide performance bonuses

Qualifications

• Previous management experience in retail, hospitality, or a similar customer-facing role.
• A passion for people development, coaching, and leading high-performing teams.
• Strong commercial acumen with a results-driven mindset.

Responsibilities

• Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers.
• Delivering an exceptional customer experience while upholding brand standards.
• Managing store performance and driving key metrics.

Skills

People development

Commercial acumen

Communication

Organizational skills

Proactive attitude

Job description

Lead With Purpose - Become a Store Manager at Scoffs Group

The UK's Largest Costa Coffee Franchise

Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you.

Who We Are

• Scoffs Group, we're proud to be the largest Costa Coffee franchise in the UK
• award‑winning franchise, representing the nation's favourite coffee brand, Costa Coffee, for over 11 years running

Our teams are at the heart of everything we do – from crafting the perfect flat white to creating a positive impact in the communities we serve.

Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.

The Role: Store Manager

As Store Manager, you'll be the driving force behind your store's success – setting the tone, coaching your team, and making sure every customer receives an unbeatable Costa experience. You'll lead from the front and take full ownership of your store's performance, people, and day‑to‑day operations.

Your Key Responsibilities

• Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers
• Delivering an exceptional customer experience while upholding brand standards
• Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement
• Ensuring operational excellence, including compliance, cleanliness, and health & safety
• Recruiting, onboarding, and developing your team with clear growth plans
• Driving commercial success through smart decision‑making and team motivation
• Launching seasonal campaigns and ensuring flawless execution on the shop floor

What You'll Bring

We're looking for a dynamic and experienced leader who thrives in a fast‑paced environment and understands how to balance people, performance, and operational excellence.

Requirements

• Previous management experience in retail, hospitality, or a similar customer‑facing role
• A passion for people development, coaching, and leading high‑performing teams
• Strong commercial acumen with a results‑driven mindset
• Excellent communication and organisational skills
• Full flexibility with working hours and a proactive attitude
• A hands‑on leadership style and a love for great coffee

The Perks of Being Part of Scoffs

We value our people and are proud to offer a range of meaningful benefits that support you in and out of work:

• Instant Perks with Boostworks – access exclusive discounts and team rewards from day one
• Free, confidential support through our Employee Assistance Programme (Life & Progress)
• Wagestream Access – gain real‑time access to your earnings, budgeting tools, and smart savings
• Company Pension Scheme – build long‑term financial security
• Lead development – tailored leadership training and qualifications via Yuzu Training
• Free Lunch & Drinks Every Shift – enjoy lunch and handcrafted drinks on the house
• Discounts for yourself on & off shift!
• Long‑service awards – get recognised as you grow your career with us
• Store‑wide performance bonuses – share in team wins and bonus time

Ready to Lead a Store, Inspire a Team, and Deliver Greatness?

If you're a passionate, results‑driven leader with a heart for people and a head for business, we'd love to hear from you.

Click the link below to apply and take the next step in your journey with Scoffs Group today.