Costa Coffee Manager

One Retail; Sutton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading coffee brand is seeking a highly motivated Costa Coffee Manager to oversee operations in Sutton. This role involves leading a team, ensuring exceptional customer service, and maintaining operational efficiency. The ideal candidate will possess excellent communication skills, a strong ability to work under pressure, and a commitment to delivering outstanding service. The company offers a comprehensive benefits package including a contributory pension scheme, career development programs, and access to various discounts.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Exclusive travel discounts

Discounts at major grocery stores

Cinema ticket discounts

Cash rewards program

Wellness classes

Qualifications

• Passionate about delivering outstanding customer service.
• Able to work under pressure and take initiative.
• Demonstrates reliability and excellent timekeeping.

Responsibilities

• Oversee daily operations and ensure seamless execution of business goals.
• Delegate tasks and ensure team proactivity.
• Act as the main point of contact and decision-maker.

Skills

Outstanding service

Excellent communication skills

Team player

Problem-solving

Time management

Job description

Locations

• Costa Coffee Manager - Sutton In Ashfield
• Costa Coffee Manager - Kings Mill Hospital

We are looking for a highly motivated, reliable and dedicated Manager to join our team.

Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.

Responsibilities

• As a Costa Manager, your main responsibilities will be :
• Oversee daily operations and ensure seamless execution of business goals.
• To ensure waste is kept to a minimum during beverage production
• To delegate where necessary and ensure the team are pro‑active at all times
• Completion of weekly bookwork and any other duties that are deemed necessary
• Act as the main point of contact and decision‑maker.
• Be pro‑active at all times and use initiative, diplomacy and discretion to solve any problems that may arise

Ideal Candidate

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate Exceptional timekeeping and reliability
• Have a safety‑first mind set

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to :

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44 off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!