Costa Coffee Assistant Manager: Lead Team & Service

Compass Group; Cambridge; On-site; GBP 30,000; Full time

Job summary

A leading hospitality provider in Cambridge seeks an Assistant Costa Coffee Manager to support café operations. Responsibilities include team leadership, customer service excellence, and ensuring cleanliness and compliance with health standards. Ideal candidates should have supervisory experience in café or retail settings. Competitive compensation, comprehensive benefits, and career development opportunities are offered.

Benefits

Contributory pension scheme

Career development programmes

Digital GP access

Exclusive travel discounts

Groceries discount

Cinema ticket discounts

Cash rewards

Wellness and mindfulness classes

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment.
• Reliable, well-presented, and committed to maintaining high standards of hygiene and safety.
• Proactive attitude with excellent customer service focus.

Responsibilities

• Support the Manager in the daily running of the Costa store.
• Lead, motivate, and inspire the team to deliver exceptional customer service.
• Assist with staff rotas, stock management, and ordering supplies.
• Ensure the café is clean, well-presented, and compliant with all health and safety standards.
• Help manage cashing-up and record keeping.

Skills

Strong communication and leadership skills

Excellent customer service focus

Ability to work under pressure

Team player

Job description

A leading hospitality provider in Cambridge seeks an Assistant Costa Coffee Manager to support café operations. Responsibilities include team leadership, customer service excellence, and ensuring cleanliness and compliance with health standards. Ideal candidates should have supervisory experience in café or retail settings. Competitive compensation, comprehensive benefits, and career development opportunities are offered.