Corporate Partnerships Account Officer

Alzheimer's Society; Stevenage; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading charity organization is seeking a Corporate Partnerships Accounts Officer for a 4.5-month temporary contract in Stevenage. You will manage relationships with corporate partners, provide excellent customer service, and support fundraising activities. Ideal candidates should have interpersonal skills and experience in customer service. This position offers you the opportunity to make a meaningful impact in the charity sector.

Benefits

Flexible working options

Learning programmes for career growth

Qualifications

• Strong relationship-building skills are essential.
• Ability to prioritise effectively and meet tight deadlines.
• Experience in fundraising and CRM systems is desirable.

Responsibilities

• Manage relationships with corporate supporters effectively.
• Support fundraising events and engagement activities.
• Maintain accurate records in the CRM system.

Skills

Excellent communication skills

Interpersonal skills

Organised and methodical

Experience in customer service

Self-motivated and adaptable

Tools

MS Office

Job description

Overview

We’re looking for a Corporate Partnerships Accounts Officer to join our award-winning team on a 4.5 month temporary contract. Sitting within our Income & Engagement directorate, you’ll be part of the Account Management sub-team, who work with our portfolio of corporate partners to grow impact and deepen relationships. You’ll provide first-class customer service to our corporate supporters, act as the first point of contact for employee and charity champion enquiries, and support the delivery of fundraising activities and events. You will also manage your own smaller partnerships, help deliver toolkits, communications, and engagement activities, and provide efficient administrative support to keep the team running smoothly.

This is an exciting opportunity to gain experience in charity partnerships and account management while making a meaningful impact.

Responsibilities

• Provide excellent customer care for corporate supporters and act as the first point of contact for employee enquiries.
• Support the delivery of fundraising events, campaigns, and engagement activities.
• Manage and nurture smaller partnerships, building strong relationships with charity champions and stakeholders.
• Create and share impactful fundraising resources and toolkits with partners.
• Deliver engaging sessions, including Dementia Friends awareness workshops.
• Maintain accurate CRM records and ensure all processes comply with GDPR.
• Support administrative tasks such as diary management, meeting coordination, and financial monitoring.
• Collaborate with internal colleagues to maximise opportunities and share knowledge across the Income & Engagement directorate.

Requirements / What we’re looking for

• An excellent communicator with strong interpersonal and relationship-building skills.
• Organised and methodical, able to prioritise effectively and meet tight deadlines.
• Confident with IT systems, including MS Office, and quick to pick up new tools.
• Experienced in providing great customer service and working collaboratively within a team.
• Self-motivated, adaptable, and comfortable taking initiative.
• Experience in fundraising, CRM systems, or within the charity/voluntary sector is desirable but not essential.

About Alzheimer’s Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values keep us focused on the challenges and opportunities ahead and remind us of what we all stand for.

Equity, Diversity, Inclusion & Belonging

We want voices around our table to reflect and understand the communities we serve. We strongly encourage applicants who have a disability, impairment or health condition or come from minority ethnic backgrounds, as these groups are currently under-represented at Alzheimer’s Society. We want everyone we work with to feel included and that they belong at Alzheimer’s Society. Our Equity, Diversity and Inclusion Strategy and our Employee Lived Experience networks help us promote inclusion and belonging.

Our hiring process

During recruitment we encourage you to bring your whole self. We are committed to inclusive recruitment and ask you to share your experience and any adjustments you might need by contacting our Talent Acquisition Team via email. All applications are anonymised up to interview. If you use AI tools to assist with your application, we encourage you to ensure the personal touch and authenticity of your own voice. We may close roles earlier than the advertised date if we receive high volumes of applications, with at least 48 hours’ notice if this occurs. A DBS check may be required for relevant roles.

Giving back to you

We offer a range of benefits, recognition, flexible working options, and learning programmes to support your development and career growth at Alzheimer’s Society. You can find more information on our Working for Us pages.