Coordinator, Catering Operations and Services

OMERS; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A global real estate investment firm in London is seeking a Coordinator for Catering Operations and Services. In this hands-on role, you will ensure a welcoming atmosphere, manage pantry services, and support daily catering operations. We are looking for someone with hospitality experience, strong customer service skills, and a proactive approach. This position offers opportunities for personal growth within a supportive team environment.

Qualifications

• Experience in hospitality, catering operations, or retail service.
• Ability to work independently as well as collaboratively.
• Basic knowledge of HACCP and health & safety practices.

Responsibilities

• Greet and serve staff and visitors with a professional approach.
• Monitor and replenish pantry and refreshment areas.
• Assist with kitchen duties and maintain hygiene standards.

Skills

Customer service skills

Strong communication

Team player

Food hygiene knowledge

Education

GCSEs in English and Maths

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthenseconomies and communities. By prioritizing people, partnerships and places, we generate meaningful returnsfor OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Are you passionate about delivering excellent customer service and creating welcoming workplace experiences? We are looking for a Coordinator, Catering Operations and Services to join our London office team.

This is a hands‑on, frontline role supporting the smooth running of our in‑house catering and pantry services. You’ll help keep our food and refreshment areas well‑presented, support daily catering operations, and ensure our employees and guests enjoy a professional, friendly service every day.

What you’ll be doing

• Greet and serve staff and visitors with a warm, professional approach.
• Monitor and replenish pantry and refreshment areas, ensuring stock is well‑presented and rotated.
• Support basic food service and kitchen duties, including deliveries and stock handling.
• Maintain hygiene and safety standards, completing daily checks and cleaning tasks.
• Assist with meeting room resets, internal deliveries, and ad‑hoc facilities support.
• Work collaboratively with the catering and office experience teams to deliver high‑quality service.

What we’re looking for

• Experience in hospitality, catering operations, or retail service.
• Strong communication and customer service skills.
• A proactive, flexible team player who can also work independently.
• Basic knowledge of food hygiene, HACCP, and health & safety practices.
• Ability to carry out manual handling tasks safely.

Desirable

• Previous experience in a corporate food service environment.
• Familiarity with COSHH standards and stock management systems.
• GCSEs (or equivalent) in English and Maths.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people‑first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.