Conveyancing Operations Manager

CRA Legal; Sheffield; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A respected law firm in Sheffield is seeking a Conveyancing Operations Manager to lead its residential conveyancing services. The role involves overseeing daily operations, implementing strategic improvements, and managing a high-performing team. Candidates should have proven leadership experience, strong knowledge of conveyancing processes, and excellent communication skills. Competitive salary and hybrid working options available.

Benefits

Private health cover

25 days holiday

Contributory pension scheme

Qualifications

• Proven leadership experience in a Residential Conveyancing environment.
• Strong technical knowledge of conveyancing processes and compliance requirements.
• Track record of delivering operational improvements and successful team management.

Responsibilities

• Lead and oversee the delivery of all residential conveyancing services.
• Implement operational process improvements and technology solutions.
• Manage and inspire a high-performing team with training opportunities.

Skills

Leadership experience in Residential Conveyancing

Technical knowledge of conveyancing processes

Operational improvements

Excellent communication skills

Commercial acumen

Job description

Overview

Role: Conveyancing Operations Manager (Hybird wortking)

Salary: £55,000 - £65,000 + Bonus

Benefits: Private Health + 25 Days Holiday + Statutory Leave, Contributory pension scheme

CRA Consulting are delighted to be recruiting on behalf of a highly respected Sheffield-based law firm for the appointment of a Conveyancing Operations Manager. This is a senior leadership role within one of the region\'s most established property teams, offering long-term security, hybrid working, and the chance to make a real impact on the future direction of the department.

The Firm

This award-winning practice has built an enviable reputation in residential conveyancing, recognised nationally for service quality and client care. With decades of success, strong financial backing, and a consistently high volume of work, the firm offers exceptional stability - they have never made redundancies during challenging economic times. Staff wellbeing, progression and retention remain central to their culture, with many team members having been with the business for over 10-20 years.

The Role

As Conveyancing Operations Manager, you will play a pivotal part in driving the performance and efficiency of the department. Working closely with the firm\'s leadership team, you will lead day-to-day operations, implement strategic improvements, and ensure service excellence across the board.

Key Responsibilities include:

• Leading and overseeing the delivery of all residential conveyancing services, ensuring SLAs are consistently achieved and exceeded.
• Implementing operational process improvements, technology solutions and change initiatives to maximise efficiency and client satisfaction.
• Managing and inspiring a high-performing team, providing training, coaching and career development opportunities.
• Monitoring departmental performance, improving conversion rates and proactively managing pipelines.
• Driving initiatives to continuously improve the client journey, ensuring a first-class experience at every stage.
• Handling escalations and complaints with professionalism and efficiency.
• Partnering with senior stakeholders on strategic growth, compliance, and risk management.

The Candidate

We are keen to speak with professionals who can demonstrate:

• Proven leadership experience in a Residential Conveyancing environment (Team Leader, Operations Manager or similar).
• Strong technical knowledge of conveyancing processes and compliance requirements.
• A track record of delivering operational improvements, business efficiencies and successful team management.
• Excellent communication and influencing skills, with the ability to unite teams and drive results.
• Commercial acumen and an understanding of the UK conveyancing landscape.
• A genuine passion for delivering exceptional client service.

The Package

• Salary: £55,000 - £65,000 (DOE)
• Annual performance bonus
• 25 days holiday + statutory leave
• Private health cover
• Hybrid working (Sheffield office + home)
• Contributory pension scheme

This is an outstanding opportunity for an ambitious operations leader to join a forward-thinking, established law firm where you will be at the forefront of shaping the conveyancing function for years to come.

For a confidential discussion about this role, please contact:

Robert Addy
T: 0114 2418030
M: 07378 123456