Controls Assurance Manager

Lloyd's; City of Westminster; Hybrid; GBP 76,000 - 85,000; Full time

Job summary

A leading financial services organization in the City of Westminster is looking for a Control Assurance Manager. In this role, you'll be responsible for independently assessing non-financial controls and improving the control environment using your risk and control expertise. You’ll utilize data analytics and coding skills to drive operational resilience and collaborate with stakeholders to enhance processes. The position offers hybrid working options and competitive salary ranging from £76,464 to £84,960.

Benefits

Flexible working options

Inclusive workplace

Diversity initiatives

Qualifications

• Strong understanding of operational risk and control frameworks.
• Experience in control testing methodologies and assurance practices.
• Excellent communication skills for reporting and stakeholder engagement.

Responsibilities

• Deliver independent, objective testing of key business controls.
• Validate control design and operational effectiveness.
• Identify new testing areas and validate control frameworks.

Skills

Risk & Control Expertise

Data & Technology Skills

Communication & Collaboration

Tools

Python

Job description

End Date: Sunday 04 January 2026
Salary Range: £76,464 - £84,960
We support flexible working - click here for more information on flexible working options
Flexible Working Options: Hybrid Working, Job Share

The Control Assurance team plays a critical role in safeguarding CIB by independently assessing the design and operating effectiveness of its non‑financial controls. This role ensures that key controls mitigate risks across all risk types, supporting CIB's strategic ambitions and regulatory commitments.

About the role

As a Control Assurance Manager, you'll deliver independent, objective testing of key business controls across CIB. You'll validate control design and operational effectiveness, identify weaknesses, and recommend improvements to strengthen the control environment. This role combines technical expertise, data analytics, and stakeholder engagement to drive continuous improvement and operational resilience.

Key accountabilities

• Identify new testing areas and deliver targeted testing of high‑risk processes (e.g., trading mandates).
• Validate control design and operational effectiveness against risk toolkits and regulatory standards.
• Utilise data and coding (e.g., Python) to compare datasets and identify reconciliation exceptions.
• Document findings, root cause analysis, and remediation recommendations.
• Contribute to development of testing strategies and implementation of risk management processes.
• Identify systemic issues and propose enhancements to strengthen the control environment.
• Support “Control by Design” and automation initiatives to streamline manual controls and enhance efficiency using AI.
• Act as a trusted partner across the three lines of defence, providing input and constructive challenge into change programmes.

What you’ll need

• Risk & Control Expertise: strong understanding of operational risk and control frameworks; experience in control testing methodologies and assurance practices; knowledge of non‑financial risk types relevant to CIB; familiarity with Control by Design methodology.
• Data & Technology Skills: coding skills (e.g., Python) to identify and leverage insights on data irregularities; analytical skills for data‑driven insights and root cause analysis.
• Communication & Collaboration: excellent communication skills for reporting and stakeholder engagement; ability to interpret and apply risk policies and regulatory requirements; exposure to Agile ways of working and transformation programmes.

About working for us

We focus on ensuring we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

At Lloyds Banking Group, we’re driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. We’ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, at which point we’ll run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We’re committed to building a workforce that reflects the diversity of our customers and communities, building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.