Control Tower Analyst, EU External Fulfillment

Amazon; Bedford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global tech company is seeking a Control Tower Analyst in Bedford. This role involves providing 24/7 support in data processes, requiring advanced Excel knowledge and SQL skills. You will create reports and collaborate with stakeholders while managing a rotating shift schedule that includes nights and weekends. Ideal candidates have strong data analysis experience and excellent communication skills.

Qualifications

• Advanced knowledge in MS Office, especially Excel.
• Experience working with data analysis and reporting.
• Advanced proficiency in local language (B2/C1 CEFR).

Responsibilities

• Create reports by extracting and transforming data.
• Own design and maintenance of metrics and dashboards.
• Work with stakeholders to enhance data processes.

Skills

Data analysis

Advanced Excel

SQL

Communication

Tools

Tableau

PowerBI

Datanet/ETL tools

Job description

Overview

As a Control Tower Analyst, your goal will be to provide excellent end-to-end 24/7 support in 3PL building across the European External Fulfillment chain and to provide insightful and timely data-based insights. The team aims to provide standardized and optimized processes with clear communication. You will have the opportunity to work with cross-functional teams and communicate at different levels. In this role you will have the chance to contribute on behalf of customers and to simplify processes.

This position involves a rotating three-shift system, which may include Saturdays, Sundays, night shifts and on-call duty.

This position can be based in LTN4 or LTN1.

Responsibilities

• Creating reports including extracting & transforming data from tables and loading it into tables with an optimized data structure.
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new resources.
• Work closely with internal and external stakeholders to understand, automate and enhance existing processes.
• Learn and develop skill set in the latest technologies and analytical techniques.
• Understand how data/analytical frameworks and their work translate to business on ground.
• Design innovative ideas for new work or to improve existing work.

Basic qualifications

• Advanced knowledge in MS Office - especially Excel
• Experience working with data
• Advanced proficiency in local language in both written and verbal communication (B2/C1 CEFR)

Preferred qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
• SQL skills across multiple platforms such as Oracle, Redshift, and MySQL
• Familiarity with Datanet/ETL tools (internal)
• Experience in dash-boarding using Tableau/PowerBI/Excel/PowerPivots.
• Knowledge of scripting for automation (e.g., VB Script, Python, Perl, Ruby) is a plus
• Good written and oral communication skills
• Demonstrated ability to manage and prioritize workload.
• Problem solving skills
• Data-driven decisions

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.