Contracting Manager

HBX Group; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading travel technology company in Birmingham is looking for a skilled individual to manage supplier relationships and negotiate competitive contracts. The role requires a strong negotiation background, commercial acumen, and excellent communication skills, alongside the ability to work effectively in a dynamic environment. Candidates should be fluent in English, with travel industry experience preferred. Join a team that values diversity and innovation, contributing to exceptional travel experiences.

Qualifications

• Strong negotiation and contracting experience in the travel industry.
• Proven track record of achieving targets.
• Excellent communication and relationship management skills.
• Ability to adapt to a fast-paced environment.
• Knowledge of market trends and destination-specific dynamics.
• Familiarity with CRM tools is a plus.

Responsibilities

• Achieve sales targets and operating margins.
• Deliver override and marketing contribution targets.
• Negotiate best rates with suppliers.
• Meet contracting targets as defined by management.

Skills

Negotiation skills

Commercial acumen

Communication skills

Relationship management

Ability to work under pressure

Knowledge of market trends

Proficiency in MS Office

Fluency in English

Tools

CRM tools

Job description

About Us

We are a leading travel technology company, connecting and empowering the world of travel. Our global network spans thousands of suppliers and partners, delivering exceptional experiences to customers worldwide. Our team is passionate about innovation, collaboration, and driving results. Join us and be part of a company where tech + data + people truly make the difference.

Job Summary

This role is responsible for planning, contracting, and managing supplier relationships to ensure the company secures the best commercial conditions and remains competitive in the market.

Responsibilities

• Achieve sales targets and operating margins.
• Deliver override and marketing contribution targets.
• Negotiate best rates with all suppliers to maintain competitiveness.
• Meet contracting targets as defined by the Area Contracting Manager.

Key Challenges

• Negotiating the most competitive deals while maximizing operating margin.
• Managing supplier relationships in-destination and remotely (phone / email).
• Implementing product strategy in line with regional planning to achieve company objectives.
• Staying informed on product and market developments in key destinations.
• Maximizing override performance without exposing the business to high-risk targets.
• Identifying and negotiating marketing activities to optimize ROI.
• Ensuring supplier service levels comply with company standards and regulations.
• Communicating regularly with global sales teams on product updates.
• Driving innovation to differentiate from competitors.

Skillset and Experience Required

• Strong negotiation and contracting experience in the travel industry.
• Commercial acumen with a proven track record of achieving targets.
• Excellent communication and relationship management skills.
• Ability to work under pressure and adapt to a fast-paced environment.
• Knowledge of market trends and destination-specific dynamics.
• Proficiency in MS Office; familiarity with CRM tools is a plus.
• Fluent in English; additional languages are an advantage.

At our company, diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities really do make a difference.