Contracting and Performance Officer

Tees, Esk and Wear Valleys NHS Foundation Trust; Tees Valley; On-site; GBP 35,000 - 45,000; Full time

Job summary

A regional NHS Trust is looking for a Facilities Site Manager responsible for overseeing site management and ensuring that assistant services meet legislation and customer standards. Candidates should be passionate about patient care and demonstrate experience in managing services and teams effectively. The role requires shift work and the ability to manage change, with a focus on continuous improvement and teamwork.

Qualifications

• Experience managing a service and team at a management level.
• Budget management experience is required.
• Ability to oversee a Hotel Services team effectively.

Responsibilities

• Manage day-to-day operations of the Hotel Services team.
• Ensure services are delivered in compliance with regulations.
• Monitor and manage change effectively in service delivery.

Skills

Passionate about patient care

Teamwork and empathy

Continuous improvement mindset

Job description

Based within the Estates and Facilities Directorate and more specifically within Hotel Services the Facilities Site Manager role responsible for monitoring of all site management arrangements on all sites within the post holder's area of responsibility.

Key Skills & Focus

• Passionate and enthusiastic about patient care, putting patients at the heart of everything you do.
• Working in a multi-professional team, able to think on the spot and be empathetic.
• Creating a culture of continuous improvement.

The post holder will be based at Acklam Road, overseeing the Trust wide and will be required to work shifts that include late shifts for monitoring purposes. You should be highly motivated, reliable, and flexible.

Responsibilities

• Experience managing a service and team at a management level and managing change is required for this role as is budget management experience.
• Day to day managing a Hotel Services team including supervisors, admin and courier team.
• Demonstrate the services are being delivered effectively in line with legislation, National and Trust policies, customer requirements and hospitality assured standards.

About the Trust

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care – our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.